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The CloudFormation Resource Provider package for Amazon Connect

Create Amazon Connect instances, contact flows etc. with CloudFormation

Sample code for building a serverless CCP dashboard for Amazon Connect.

Node JS server for transferring real-time messages between WhatsApp and Amazon Connect Chat via Twilio's WhatsApp Business API Sandbox.

This repo contains a sample application to show how to build a voice interface for patient outcome reporting (PRO) by leveraging NLP capabilities provided by Amazon Lex and its integration with AWS's cloud contact center offering, Amazon Connect.

Amazon connect reference dialer application by CALLSTATS I/O

This chapter covers the Amazon Rekognition service for analyzing the content of the images using various techniques. You will learn how to analyze faces and recognize celebrities in images. You will also be able to compare faces in different images to see how closely they match with each other.

Amazon Connect Multi-Lingual ChatGPT Voice Bot via AWS Lex written in Java

A set of custom AWS Well-Architected Lenses for Amazon Connect, AWS's cloud contact center software

Showcases integration ability between Amazon Connect and MS Office 365

IaC and DevOps pipelines for Amazon Connect architectures

Visualize Amazon Connect instance metrics in CloudWatch Dashboard

This code will set up a contact flow/IVR for real time authentication with Mobile BankID and can be deployed in minutes.

A simple example for lambda integration between Salesforce and Kinesis stream of Amazon Connect agent event

[DEPRECATED] Amazon Connect Wisdom - S3 Sync: Quickly deploy all of necessary resources to create a Wisdom Knowledge Base using Amazon S3 as its data source. Contact center administrators can easily create, update, and remove knowledge content using familiar Amazon S3 object actions.

This module looks at how use Amazon Connect, Lex, and Lambda to interact with a chatbot using voice. You will create a personal call center using Amazon Connect and you will learn how to connect the call center to your Lex chatbot

Amazon Q in Connect - S3 Integration Template: Automatically deploy and integrate Amazon Connect with Amazon Q in Connect Knowledge Base using Amazon S3 as its data source. Contact center administrators can quickly and easily manage knowledge content using familiar Amazon S3 actions.

Amazon Chime SDK SIP Media Application(SMA) Java Event and Flow Library

This module teaches you how to design a chatbot using Amazon Lex by following the best design practices for conversational AI. You will start by learning the basics of chatbots. Then, you will use Amazon Lex to create a custom chatbot that gets the latest stock market quotes by recognizing the intent in text