Terms of reference (early draft v0.0.1). To be reviewed after the kick off workshop on June 8th
For questions about this project email Tom: [email protected]
Project context:
- NHS Digital has conducted over 600 surveys in the past few years (using the survey tool Qualtrics)
- The organisation has established mulitple user research panels (contact lists), with hundreds of thousands of participants signing up.
- Access to panel participants has been fundamental to the success of user research projects across both NHS Digital and our health partner organisations (e.g. DHSC, UKHSA, NHSE)
Known pain points:
- Teams have collected different data when users opt-in, depending on their local project needs
- It can be difficult to find appropriate users as data filters do not match up across teams
- Some participants have joined several panels, which means there may be a data mismatch
- It is difficult to know which data is accurate and which data should be archived
The goal of this project is to:
- Improve the management of research panels across the NHS
- Understand what data has been collected about our users
- Document UR panel & demographic patterns
- Learn how the survey demographic questions have been iterated over time
- Collaborate towards agreeing an updated baseline set of questions for the (citizen) research panel
To get started:
- Say hi and introduce yourself here: #22
- View the backlog of activities here: https://github.com/thomashallam/UserResearchPanel/issues
- Review the panel guidelines: https://github.com/thomashallam/UserResearchPanel/blob/main/Content/panel-guidelines.md
Contributors note
- Working in the open is the best way to collaborate with colleagues across departments
- No personal information (or sensitive information) is to be shared within this github repository