The Default BC Templates

The BigCommerce default email templates. Somehow someone forgot to either offer a reset button or repository with them.

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Hirachy of Templates and Snippets

Templates

abandoned_cart_email.html (Enterprise only)

|-> %%FIRSTNAME%% (Gobal Variable)
|-> %%GLOBAL_AC_EmailBody%% (Snippet)
|-> %%CHECKOUTLINK%% (Gobal Variable)
|-> %%CARTCONTENTS%% (Snippet)
| Line Items of Cart
|-> %%GLOBAL_ProductUrl%% (Global Variable)
|-> %%GLOBAL_HideThumbnail%% (Global Variable)
|-> %%GLOBAL_ProductThumbnailUrl%% (Global Variable)
|-> %%GLOBAL_ProductName%% (Global Variable)
|-> %%GLOBAL_ProductQuantity%% (Global Variable)
|-> %%GLOBAL_ProductAttributes%% (Global Variable)
|-> %%COUPONCODEBOX%% (Snippet)
|-> %%GLOBAL_EmailFooter%% (Snippet)
|-> %%GLOBAL_AC_UnsubscribeLink%% (Global Variable)

Account Details have changed

|-> %%GLOBAL_CustomerName%%
|-> %%GLOBAL_CustomerName%%
|-> %%GLOBAL_ChangedCustomerFields%%

Combined Order Status email

|-> %%GLOBAL_OrderStatusChangedHi%% |-> %%GLOBAL_OrderNumberStatusChangedTo%%
|-> %%GLOBAL_OrderTotal%%
|-> %%SNIPPET_RefundedAmountRow%%
|-> %%GLOBAL_DatePlaced%%
|-> %%GLOBAL_PaymentMethod%%
|-> %%SNIPPET_ShippedItems%%
|-> %%SNIPPET_ToBeShippedItems%%
|-> %%SNIPPET_ShipmentTracking%%
|-> %%SNIPPET_DownloadableItems%%
|-> %%GLOBAL_ViewOrderStatusLink%%
|-> %%GLOBAL_EmailFooter%%

createaccount_email

|-> %%GLOBAL_FirstName%%
|-> %%GLOBAL_StoreName%%
|-> %%GLOBAL_Email%%
|-> %%GLOBAL_Password%%
|-> %%GLOBAL_ShopPathNormal%%
|-> %%GLOBAL_StoreName%%
|-> %%GLOBAL_ShopPathNormal%%
|-> %%GLOBAL_EmailFooter%%

createguestaccount_email

|-> %%GLOBAL_FirstName%%
|-> %%GLOBAL_StoreName%%
|-> %%GLOBAL_NewGuestAccountResetLink%% |-> %%GLOBAL_NewGuestAccountResetLink%% |-> %%GLOBAL_ShopPathNormal%% |-> %%GLOBAL_StoreName%% |-> %%GLOBAL_ShopPathNormal%% |-> %%GLOBAL_EmailFooter%%

giftcertificate_email

|-> %%GLOBAL_ToName%%
|-> %%GLOBAL_Intro%%
|-> %%GLOBAL_ExpiryInfo%%
|-> %%GLOBAL_GiftCertificateRedeemLink%%
|-> %%GLOBAL_EmailFooter%%

Invoice

|-> %%GLOBAL_NoPaymentTaken%% (Snippet)
|-> %%GLOBAL_NoPaymentTakenModuleInTestMode%% (Snippet)
|-> %%GLOBAL_OrderNumber%% (Global Variable)
|-> %%GLOBAL_ViewOrderStatusMsg%% (Global Variable)
|-> %%GLOBAL_Mandate%% (Global Variable)
|-> %%GLOBAL_PendingPaymentNotice%%
|-> %%GLOBAL_ShippingAddress%%
|-> %%GLOBAL_HideShippingEmail%%
|-> %%GLOBAL_ShippingEmail%%
|-> %%GLOBAL_BillingAddress%%
|-> %%GLOBAL_HideBillingEmail%%
|-> %%GLOBAL_BillingEmail%%
|-> %%GLOBAL_PendingPaymentDetails%%
|-> %%GLOBAL_OrderCommentBlock%%
|-> %%GLOBAL_CartItemColumns%%
|-> %%SNIPPET_CartItems%%
|-> %%SNIPPET_TotalRows%%
|-> %%SNIPPET_PaymentMethod%%
|-> %%GLOBAL_EmailFooter%%

ordermessage_notification.html

|-> %%GLOBAL_StoreName%% |-> %%GLOBAL_OrderMessageFromMerchant%%
|-> %%GLOBAL_OrderMessageFromMerchant%%
|-> %%GLOBAL_ShopPathSSL%%
|-> %%GLOBAL_EmailFooter%%

passwordless_login_email.html

|-> %%GLOBAL_SignIn_Link%% |-> %%GLOBAL_EmailFooter%% |-> %%GLOBAL_StoreName%%

product_review_email.html

|-> %%SNIPPET_ProductReviewItems%%
|-> %%GLOBAL_EmailFooter%%
|-> %%GLOBAL_ProductReviewEmailUnsubscribeStyle%%
|-> %%GLOBAL_ProductReviewEmailUnsubscribeLink%%

return_confirmation_email.html

|-> %%GLOBAL_ShopPath%% |-> %%GLOBAL_ReturnReason%% |-> %%GLOBAL_ReturnAction%% |-> %%GLOBAL_ReturnComments%% |-> %%SNIPPET_ReturnItems%% |-> %%GLOBAL_EmailFooter%%

return_statuschange_email.html

%%GLOBAL_CustomerFirstName%% %%GLOBAL_ProductQuantity%% %%GLOBAL_ProductName%% %%GLOBAL_ReturnStatus%% %%GLOBAL_ReturnReceivedCredit%% %%GLOBAL_ReturnInstructions%% %%GLOBAL_ShopPath%% %%GLOBAL_EmailFooter%%

Variables

Truely Global (works everywhere)

%%GLOBAL_ShopPathNormal%% - URL with http (use %%GLOBAL_ShopPathSSL%%) %%GLOBAL_ShopPathSSL%% - URL with https %%GLOBAL_StoreDomainName%% - URL of your Store %%GLOBAL_StoreName%% - Name of the Store

Text Strings

%%LNG_AC_ContactDetailsSubheading%% = "Contact Details" %%LNG_InvoicePendingPaymentText%% = "Your order requires payment before it can be finalized. Details on how to pay are shown below."

Customer

%%GLOBAL_CustomerName%% > Customer Full Name %%GLOBAL_ChangedCustomerFields%% > Array of Changes to a customer, only on Account Details have changed email %%FIRSTNAME%% * To be tested %%GLOBAL_ChangedCustomerFields%% > Array of Field Labels changed (only in context of ) %%GLOBAL_ResetPasswordLink%% > Link to reset passwords

Cart (Abandoned Cart)

%%CARTCONTENTS%% (Snippet) %%COUPONCODEBOX%% (Snippet) %%CHECKOUTLINK%% (Global Variable)