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Scott Miller edited this page Feb 19, 2019 · 14 revisions

Welcome to the Helpy wiki!

Helpy is a mobile first, modern helpdesk alternative. Helpy is written in Ruby on Rails, and features email integration for support tickets, a search enabled knowledgebase, and community discussion forums.

Installing Helpy

Helpy is a cloud application, meaning there are quite a few different ways to host it. Here are some of the easiest:

Logging in the first time

The default Helpy email address is [email protected] and the default password is 12345678 when you first install. You will be prompted to change this when you begin using the system.

Advanced Installation

Using Helpy

See the official documentation here: http://support.helpy.io