Welcome to the public issue/feedback tracker for Timeup; Social Media. This page might not be the one you are looking for, to see what new things are coming to Timeup soon, visit our Project Board here.
We're always thankful to people who want to join Timeup to test out the latest and greatest features early. As a tester you will be able to access Timeup early, play with new features and help us create a better app.
Whilst we always love you getting involved, we have a strict number of places available in our Alpha/Beta access queue. If you would like to become a tester yourself please get in touch with us including your name, age and email address associated with your Apple ID or Google Play account (we'll need these to add you to our beta team on the associated platform).
Testers must understand that the app will be in a "degraded state" when testing, and as such things might not work completely as expected. We want to hear all feedback about any problems you may be facing in the app or features you think would make timeup even better. Get in touch using Our Issues if you have a GitHub account, or you can use our Form to fill out if you don't; and one of our team will open an issue on your behalf if we deem it relevant.
Please note that our standard privacy policy does not apply to the testing program, as we may need to view more information than usual to investigate problems or add new features. We will try our best to adhere to our privacy policy where possible but please take this into account before signing up to our beta program.
This is not an area to get support on Timeup regarding your or others usage. Please follow the appropriate channels in app to get in touch with support or visit our fully answered question (FAQ's). Repeated missuse of this page may have you blocked and eventually removed from the Timeup platform. We will close all issues relating to support questions that don't fit our Bug or Feature Request criteria.
If you find a bug in the Timeup mobile app; you've come to the right place! Follow these steps to submit a bug report to us so we can fix the problem as quickly as possible.
- Check our Project board to ensure your bug has already not been reported
⚠️ IMPORTANT⚠️ - Visit our Issues page or Form (linked in Getting Involved section).
- Describe in as much detail as possible about the issue you are having, with preferably how you ended up there.
- Enter your Support ID (located at the bottom of the settings page)
- Enter your Device type, OS Version and App Version so we can attempt to replicate.
- (Github Issues Only) Select the
Bugtag to add to your issue. - Submit your request, and we'll add it to our project board if we see it as an issue.
We love hearing your ideas on how to make timeup even better! If you have a feature request please follow the following instructions to have the best chance of your request being seen and implemented.
- Check our Project board to ensure your feature has already not been asked of
⚠️ IMPORTANT⚠️ - Visit our Issues page or Form (linked in Getting Involved section).
- Describe in as much detail as possible about what you'd like adding, and what pros/cons it creates by existing.
- (Github Issues Only) Select the
Featuretag to add to your issue. - Submit your request, and we'll add it to our project board if we see it as an issue.
Use the thumbs up emoji to show your interest. We are more likely to focus on items with more likes on them.