FAQ and Problems

Make sure you installed the drivers!!

Controller is not recognised after using the program

Before uninstalling the drivers, navigate to http://localhost:26762/ and remove all the devices from the "Currently affected devices" list and then restart your computer. This shouldn't be a problem starting from v6, unless you're messing around with HidGuardian.

Make pro controller or Joycons visible to other programs again without uninstalled HidGuardian

BetterJoy automatically adds Joycons and Pro Controllers to HidGuardian's blacklist upon start-up.

However, to manually remove the devices from the blacklist, one can navigate to this page: http://localhost:26762/

Calibration Issues (ex: sticks don't have full range)

Switch off "also use for axes/buttons" under motion settings and set the input deadzones to 0.

Motion controls don't work/work badly

While the program is running, turn off your controller (if USB - unplug, if BT - press the sync button) and then turn it back on (press any button).

No Joycons detected

If using Bluetooth - see the "How to properly disconnect the controller" section and follow the steps listed there. Then, reconnect the controller.

If using USB - try unplugging the controller and then plugging it back in, making sure to let Windows set it up before launching the program.

Getting stuck at "Using USB" or "Using factory.."

Close the program and then start it again. If it doesn't work, see the "No joycons detected" section and try that.

CemuHook not recognising the controller

Make sure that CemuHook settings are at their default state, which are -

serverIP = 127.0.0.1
serverPort = 26760

Plugging controller into USB port does nothing

Solution found courtresy of reddit user BFCE - go into Device Manager, go to the Universal Serial Bus Controllers, select the properties of the eXtreme (or other USB) controllers, and toggle the setting that allows you to disable the USB ports to save power when not in use. Even some desktops have this on by default.

Note that for Joycons to work properly, you need a decent Bluetooth adapter that is comfortable with handling 3/4 connections at a time.

Feel free to open a new issue if you have any comments or questions.