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[Bug]: Can't add Smart Doorbell Device #217

Closed
2 of 3 tasks
mtcoliveira opened this issue Apr 30, 2024 · 3 comments
Closed
2 of 3 tasks

[Bug]: Can't add Smart Doorbell Device #217

mtcoliveira opened this issue Apr 30, 2024 · 3 comments
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bug Something isn't working stale

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@mtcoliveira
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mtcoliveira commented Apr 30, 2024

LocalTuya Version

3.2.5.1

Home Assistant Version

2024.4.4

Environment

  • Does the device work using the Home Assistant Tuya Cloud component?
  • Is this device connected to another local integration, including Home Assistant and any other tools?
  • The devices are within the same HA subnet, and they get discovered automatically when I add them

What happened?

I'm trying to add a video intercom device (doorbell model IVW 3000 from Intelbras). It works normally on Tuya Cloud.

LocalTuya finds it and when I try to add it the following error occurs:

Connection to the device was successful, but no data points could be found. Try configuring again. If the issue persists, please create a new issue (including debug logs).

Steps to reproduce.

Add new device

Relevant log output

Through the HA debug I didn't find anything relevant about the error.

Diagnostics information.

Debuging Device I managed to get some data

Data Sets
{"101":"Indicator","104":"OSD Watermark","108":"Night Vision","109":"Get Memory Card Capacity","110":"Memory Card Status","111":"Format Memory Card","115":"Motion Detected","117":"Formatted State","134":"Motion Alert","136":"Doorbell Aactive","150":"Record Switch","151":"Recording Mode","154":"Doorbell Snapshot","155":"Bell Pairing","156":"Chime","157":"Chime Volume","165":"Bell Selection","168":"Motion Area Switch","169":"Motion Area","185":"Alarm Report","251":"Open and close","252":"开门"}

Standart Instuction Set
basic_indicator | Boolean | "{true,false}"
basic_osd | Boolean | "{true,false}"
basic_nightvision | Enum | { "range": [ "0", "1", "2" ] }
sd_format | Boolean | "{true,false}"
motion_switch | Boolean | "{true,false}"
record_switch | Boolean | "{true,false}"
record_mode | Enum | { "range": [ "1", "2" ] }
doorbell_ring_exist | Enum | { "range": [ "0", "1" ] }
chime_ring_tune | Enum | { "range": [ "1", "2", "3", "4" ] }
chime_ring_volume | Integer | { "min": 0, "max": 100, "scale": 0, "step": 1 }
chime_settings | Enum | { "range": [ "2", "3" ] }
motion_area_switch | Boolean | "{true,false}"
motion_area | String | { "maxlen": 255 }

@mtcoliveira mtcoliveira added the bug Something isn't working label Apr 30, 2024
@mtcoliveira mtcoliveira changed the title [Bug]: Can't add DoorBell Device [Bug]: Can't add Smart Doorbell Device Apr 30, 2024
@ellyofreitas
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I also have the same doorbell and another camera, the Intelbras IZC 1005, and it's experiencing the same error. These two models lack RTSP and ONVIF protocols. This leads me to question if it's possible to capture and view the camera stream locally. From what I've observed, these devices only have port 6668 UDP open. While there's official Tuya integration to access the camera stream, it relies on Tuya Cloud to obtain temporary URLs.

@xZetsubou
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So most if not all Wi-Fi Tuya doorbell / smart lock / sensors that works with batteries spend most there time "sleep mode" they don't return there status or responses to localtuya at all, they only wake-up and send the changes if they triggered.

Now the question does your device automatically wake-up every x seconds they? If yes then you can specify a time in "device sleep" option.

Try to wake-up the device then instantly connect to the device, and see if it will responses

@ellyofreitas I think it's possible to take a snapshot locally from the device. you can download entry diagnostics and check the dps_data if you use set-up cloud what kinda of DPS does your device returns.

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This issue is stale because it has been open 14 days with no activity. Remove stale label or comment or this will be closed in 5 days.

@github-actions github-actions bot added the stale label May 16, 2024
@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale May 22, 2024
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