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TROUBLESHOOTING.md

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Troubleshooting

First, Make sure it's a CYD!

If you are having any issues, this is the first thing I would check!

The examples and information contained on this repo are for the ESP32-2432S028 display only. The model number is written on the back of the display in gold writting, beside the speaker connector.

Display is not turning on

If you are having issues getting the display working, the first thing I would try is webflashing an existing project. These will be known working code, and if it works correctly, it points to a software issue, not a hardware one.

If the webflash project displays something on the screen

  • Make sure you have put the User_Setup.h file in the correct location as described here
  • Pin 21 is the backlight pin, make sure you are not using it for something else in your sketch.

The webflash project doesn't display on screen

  • Make sure you are not connecting Pin 21 to anything. It is broken out on the connector labeled P3
  • Try a different USB supply and or cable
  • If nothing else worked, your CYD could be faulty. Contact the seller.

Display is flickering

  • Try a different USB supply and or cable
  • Go through the Display is not turning on steps
  • If nothing else worked, your CYD could be faulty. Contact the seller.

Cannot upload

  • On Ubuntu and flavors disable or uninstall service brltty and make sure user is in group dialout