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X is urging users to follow the non-existent account @twittersupport at https://help.twitter.com/en. And pending message requests can't be dismissed. #198

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elvey opened this issue Sep 20, 2023 · 1 comment

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@elvey
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elvey commented Sep 20, 2023

  • https://help.twitter.com/en tells me to follow the non-existent account @TwitterSupport. Needs updating. I'm encountering a bug and can find no way to report it, short of going to HQ or GitHub, so I'm resorting to the latter.

  • Aside from that documentation issue, I'm encountering a bug, as I said. Specifically, https://twitter.com/messages shows 1 pending request even though I've blocked the user. Re-blocking over and over has no effect. Refreshing has no effect.

  • Staff working for @ElonMusk, please fix or at least acknowledge these issues. OK?

@elvey
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elvey commented Sep 23, 2023

Still stuck in status "pending request" after blocking the sender.
Message:
From: @babyklassifyied
Content:
Hello. my name is Bella, I hope you have a nice day.
Sep 11, 2023, 5:23 PM

WORKAROUND for 2nd bug: Report it. That deletes it and gets rid of the pending request.
That leaves issue 1 and 3 still open.

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