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Unable to publish package #15902

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snmishra opened this issue May 3, 2024 · 6 comments
Open

Unable to publish package #15902

snmishra opened this issue May 3, 2024 · 6 comments
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awaiting-response PRs and issues that are awaiting author response bug 🐛

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@snmishra
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snmishra commented May 3, 2024

Describe the bug

I'm unable to publish a new release of my package ftd2xx either via trusted publisher from GitHub actions or from command line using twine.

$ twine upload --verbose dist\ftd2xx-1.3.7-py3-none-any.whl
INFO     Using configuration from C:\Users\satya\.pypirc
Uploading distributions to https://upload.pypi.org/legacy/
INFO     dist\ftd2xx-1.3.7-py3-none-any.whl (40.1 KB)
INFO     Querying keyring for password
Enter your API token:
INFO     username: __token__
INFO     password: <hidden>
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ---------------------------------------- 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 1 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ---------------------------------------- 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 2 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ---------------------------------------- 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 3 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ---------------------------------------- 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 4 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ---------------------------------------- 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 5 of 5.
INFO     Response from https://upload.pypi.org/legacy/:
         500 Internal Server Error
INFO     <html>
           <head>
             <title>Internal Server Error</title>
           </head>
           <body>
             <h1><p>Internal Server Error</p></h1>

           </body>
         </html>

ERROR    HTTPError: 500 Internal Server Error from https://upload.pypi.org/legacy/
         Internal Server Error

Expected behavior
Upload should succeed

To Reproduce

https://github.com/ftd2xx/ftd2xx/actions/runs/8802766482/job/24539615217

My Platform

GitHub actions and twine on Windows 11

Additional context

My GitHub actions with trusted publisher used to work until January.
@snmishra snmishra added bug 🐛 requires triaging maintainers need to do initial inspection of issue labels May 3, 2024
@di
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di commented May 7, 2024

Looks like this was https://python-software-foundation.sentry.io/issues/5034487193/?end=2024-05-03T03%3A40%3A59&project=51408&query=is%3Aunresolved+issue.priority%3A%5Bhigh%2C+medium%5D&referrer=issue-stream&start=2024-05-03T03%3A30%3A00&stream_index=0&utc=true, which looks like a transient error.

@snmishra, are you able to retry?

@snmishra
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snmishra commented May 7, 2024

Still not working

@woodruffw
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@snmishra, could you retry again and re-share the error message you're seeing? That should help with triage here.

@woodruffw woodruffw added awaiting-response PRs and issues that are awaiting author response and removed requires triaging maintainers need to do initial inspection of issue labels Jun 10, 2024
@snmishra
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No luck. Error message seems unchanged from initial error.

INFO     Using configuration from C:\Users\satya\.pypirc
Uploading distributions to https://upload.pypi.org/legacy/
INFO     dist\ftd2xx-1.3.7-py3-none-any.whl (40.1 KB)
INFO     Querying keyring for password
Enter your API token:
INFO     username: __token__
INFO     password: <hidden>
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 1 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 2 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 3 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 4 of 5.
Uploading ftd2xx-1.3.7-py3-none-any.whl
100% ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 47.2/47.2 kB • 00:00 • ?
WARNING  Received "500: Internal Server Error"
         Package upload appears to have failed. Retry 5 of 5.
INFO     Response from https://upload.pypi.org/legacy/:
         500 Internal Server Error
INFO     <html>
           <head>
             <title>Internal Server Error</title>
           </head>
           <body>
             <h1><p>Internal Server Error</p></h1>

           </body>
         </html>

ERROR    HTTPError: 500 Internal Server Error from https://upload.pypi.org/legacy/
         Internal Server Error

@woodruffw
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Thanks, appreciated. Am I right that this is the repo: https://github.com/ftd2xx/ftd2xx and this is the publishing workflow: https://github.com/ftd2xx/ftd2xx/blob/master/.github/workflows/python-package.yml?

(I don't have access to Sentry to see the server-side error; just collecting the public states.)

@snmishra
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Yes that's right. I did try using twine from my laptop and the result was the same.

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@di @snmishra @woodruffw