No automatic mail when order is cancelled? #3866
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bmaster001
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Can you show the log of that order? Usually an email would be sent if not selected otherwise |
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We're still testing and playing around, so excuse me if this is a dumb question :-)
First I placed an order to test the payment system. Works perfect. Then I want to try how refunds work, so I cancelled that order (from the control panel as organizer, not as client). The refund is sent to Stripe, and the order is now shown as cancelled, but no mail seems to be sent out to the client. Is this normal?
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