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Can you check if pretix.log or the output of pretix-worker contains more details on the error? |
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There is no error on pretix.log In pretix-worker there is something that seems relevant Jul 10 16:42:08 mkt01-app-02 celery[2070657]: [2023-07-10 13:42:08,298: INFO/ForkPoolWorker-1] Task pretix.base.services.cart.add_items_to_cart[3b74370a-5bfd-4cbb-9c21-b1b5966314af] succeeded in 0.19964560121297836s: None |
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I managed to work with this error and now I am not taking any more errors. The pretix-worker logs also are not displaying any errors. Also the pretix.cfg file has the below settings I cannot figure out what goes wrong and still I am not receiving any emails for new orders, although the customers do receive e-mails about their purchases. |
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solved! |
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Hello!
I have configured a pretix system in my company's premises, but it seems like the e-mail notifications functionality is not working for the users accounts for any notification type that is configured in User Settings->Notifications.
The customer receives an email without any problem, but the user/admin of pretix are not
I am getting the error message below
{
"invoices": [],
"message": "Max retries exceeded",
"recipient": "",
"subject": "Internal error"
}
Thank you in advance
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