I am not able to reset my password. #54827
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Select Topic AreaQuestion BodyHi, I have forgotten my password and when i am trying to reset my password then getting the below issue. "That address is either invalid, not a verified primary email or is not associated with a personal user account." Can you please help me? Regards, |
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Replies: 5 comments 6 replies
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Are you sure you have the right email? Is there another email connected to the account, if so use that. |
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Hey there! 👋 Thanks for posting in the GitHub Community, @ahmad12367! We're happy you're here. You are more likely to get a useful response if you are posting your question in the applicable category. The Accessibility category is a place for our community to discuss and provide feedback on the digital accessibility of GitHub products. Digital accessibility means that GitHub tools, and technologies, are designed and developed so that people with disabilities can use them. I've gone ahead and moved this to the correct category for you. Good luck! |
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FYI: |
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Check if the email address you are using is verified. Github requires email addresses to be verified before they can be used for password resets. If the email address is not verified, you will need to verify it first.
If not work, you can try contacting Github's support team for further assistance. They will be able to help you troubleshoot the issue and regain access to your account.