Unable to delete payment method

[NikitaMikhanchuk]

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Hello there. I was trying to delete an added payment method, but it is impossible.

What have I done:

1. Install Copilot
2. Add payment method
3. Start the Copilot trial period

Then I uninstalled Copilot, cancel the trial period, and now trying to delete an added payment method.

The tutorial says I need to tap "Update Payment Method" but I can't find this button

I selected Billings and plans --> Payment method and tap Edit button on Payment Method section, but "Remove" button is absent

Could you help me with this problem? Thanks.

[NJacksonDev]

That is strange - I would contact GitHub support and let them know about the issue. I'm sure they will help resolve.

https://support.github.com/request

[NikitaMikhanchuk]

alright, thank you

[martintaleski]

Yep, I wrote to support and they will removed the payment method. Just mention GDPR and data privacy.

I guess eventually they will get tired, and reintroduce the remove button.

[NikitaMikhanchuk]

The reason is that system needs some time to display the remove button for added payment method.

[TriggerDingus]

Github does not offer a means to delete payment information. There was another thread on this topic but it has apparently been removed.
Contacting Github support didn't resolve it for me.

This is a privacy and security issue for users and so if someone wishes to pursue removing this personally identifiable information from their account, I suggest a couple avenues to purse since Github isn't offering a remedy:

If you are in a state with user data privacy laws, submit a complaint here:
https://yourdigitalrights.org/

If your state doesn't have user data privacy laws, submit a complaint through your state's consumer privacy department. You should find a link on your state government's web site.

[GocherDharma]

This is very BAD from Github. Does not show a button to Delete the payment info a tactic to keep people attached to github? But whatever it is this is very bad and against user privacy laws.

[asterism612]

Same Issue....

[sakurawald]

Alright, still same issue.

[jtown81]

add paypal as a payment method, then the cc info seems to disappear. then go and revoke permissions on paypal

[rukkus333]

Same Issue. I highly recommend not using this service. Request complete deletion and cancel your card. This is abusive behavior.

[ctsstc]

Fantastic the support links to this which doesn't actually resolve the issue..