Copilot chat not showing

[amalv]

I use Ubuntu 21.10 and today I've installed the latest version of Github Copilot extension after signing up. I use the latest version of Visual Studio Code (I've updated today just in case).

Copilot works inside the code, however the icon in the left tool bar does not show, so it does not allow me to chat with it.

I've tried several solutions like using the previous version of the Copilot extension and using the nightly extension, but none of them worked.

I've also setup in settings the following options:

"github.copilot.enable": {
    "*": true,
    "typescript": true,
    "typescriptreact": true,     
}

Another thing a little off topic is that not all shortcuts work, like the following ones:

Show next inline suggestion | Alt+] | editor.action.inlineSuggest.showNext
Show previous inline suggestion | Alt+[ | editor.action.inlineSuggest.showPrevious
Trigger inline suggestion | Alt+\ | editor.action.inlineSuggest.trigger

I'm using VSC 1.76.2 and Copilot v1.78.9758

Any suggestions?

[ltalirz]

Same here - https://github.com/github-copilot/chat_waitlist_signup/join says "you're in" but "Chat" icon in toolbar does not show

[orikahmadov]

I have the same issue, probably we are all in waiting list and we will be notified once the chat feature is enabled for us. But what i do not understand is, i am already paying monthly for GitHub Copilot why not just enabling the chat for every customer....

[veonua]

it works in the VisualStudio but no icon in the VSCode (for the same account)

[ArnaudC]

Is it possible to enable it with a VPN ?

[Areshra]

found the solution.

go to copilot settings on github website ( https://github.com/settings/copilot )
if you purchased copilot for business go to (https://github.com/settings/organizations) find the organization with copilot and click settings.
find copilot on the left and click the dropdown option policies and features. (https://github.com/organizations/[your_organization]/settings/copilot/policies).

check if all options are active.

thats all :)

[itLeeyw]

Thanks

[sak797]

Using the nightly version with copilot labs on vs code works. doesn't work with normal extension

[phunguyen-mck]

does it show copilot chat extension icon on the left bar? @sak797 mine is not showing even with nightly version

[orikahmadov]

It is useless feature. We are looking for real chat feature that was demonstrated with the latest GitHub Copilot X

[sak797]

Sorry for the confusion. I think chat is enabled only for certain people at the moment.

[humbitious]

I'm not seeing the chat icon on the left -- in spite of seemingly being accepted into copilot (really hard to tell from github admin panel) -- even though I'm using VS Code Insiders and Nightly, etc. Been like this for weeks.

[nagibov]

I have a similar problem with Windows 11 using the latest version of VS and the Copilot extension.
When I came inside my code editor and right-click to get the context menu I do not see the GitHub Copilot item on top.
Also, the shortcut Ctr Shit A does not work.

This is what GitHub Copilot gives as output on start:
GitHub Copilot 1.78.0.0 (v1.78.0.0@399602824)
GitHub Copilot Agent v1.78.0
[DEBUG] [agent] [2023-04-06T18:44:57.297Z] Agent service starting
[DEBUG] [agent] [2023-04-06T18:44:57.439Z] Telemetry initialized

GitHub Copilot 1.78.0.0 (v1.78.0.0@399602824)
GitHub Copilot Agent v1.78.0
[DEBUG] [agent] [2023-04-06T18:44:57.297Z] Agent service starting
[DEBUG] [agent] [2023-04-06T18:44:57.439Z] Telemetry initialized

[orikahmadov]

Can anyone from GitHub support please address above given issues? I am also not able to access the chat feature although I am subscriber to GitHub Copilot

[the-snowwhite]

I now have 24 days left of my free trial.
And canceled my paid subscription due to the chat icon missing in ubuntu (KDE Neon 22.04) issue.
You cancelled your free trial. Your access to GitHub Copilot expires in 24 days.
I have tried both vscode, vscode insiders, github copilot and the nightly version.
Also downgrading the plugin versions to versions suggested elsewhere to work.
My current versions are:
vcode insiders:

Version: 1.78.0-insider
Commit: e5512217bcfb2b644fe7ad6c465fe0b45d23265b
Date: 2023-04-12T05:20:39.394Z
Electron: 22.4.4
Chromium: 108.0.5359.215
Node.js: 16.17.1
V8: 10.8.168.25-electron.0
OS: Linux x64 5.19.0-32-generic
Sandboxed: Yes

Github copilot nightly:

v1.82.16

Could someone confirm If this issue is due to being on the waiting list, and still waiting for some kind of activation ?
If so can I expect the chat icon to be activated before my free trial runs out (in 24 days) ?

[the-snowwhite]

Well I guess the answers are in this thread:
https://github.com/orgs/community/discussions/23504
I if replace GitHub Copilot with GitHub Copilot Chat ?

[amalv]

I've signed up through this url when copilot x was announced: https://github.com/features/preview/copilot-x

After I signed up through the wait list link, I had access to Github Copilot inside the code in VSC, but not the Github Copilot Chat in the left toolbar, so is the assumption that there is another different wait list for the chat that you have to sign up separately?

In the FAQ it says:

At this time, the technical preview is for VS or VSCode users. An active subscription to GitHub Copilot for Business or GitHub Copilot for Individuals is required for access to GitHub Copilot chat.

So it seems that if you sign up to the technical preview you would have access also to Github Copilot chat?

I feel like I'm missing something here, but maybe I'm just on a waiting list for the chat and it's simply a question of waiting.

In my personal account github settings it shows Github Copilot is active:

And the charge for Github Copilot is also correctly shown under Billing and Plans > Plans and usage

[zvalcav]

Hi, I don't see chat feature neither. I've even tried to install VSCode on Windows without any change. According to this site, we have to join wait list for chat feature. I'm not sure it is actual, but I was able to join wait list for Visual Studio Code. Link is below Copilot chat screen.

[wellwind]

Copilot chat should be joined waitlist first.

After the team lets you in, you will receive an email including instructions on how to install Copilot chat.

If you see the following message on the waitlist page, go check your email.

[blakel11]

I'm having the same issue, what do you mean vs code - insiders?

[alexandrsashin]

It's different version of VS Code (as different application). The key difference - using VS Code - Insiders you can use new features without new releases waiting. You can read more about it here: https://code.visualstudio.com/blogs/2016/05/23/evolution-of-insiders

[alexandrsashin]

Previously, you had to use VS Code Insiders to use Copilot Chat. As of VS Code 1.79, you can use Copilot Chat in stable VS Code as well. You will still have to install the GitHub Copilot Nightly extension.

https://code.visualstudio.com/updates/v1_79#_github-copilot

[janupan]

@alexandrsashin I already install the vs code - insiders but the copilot chat still does not show. Can anyone explain what happened?

[alexandrsashin]

@janupan
Actual instruction:

1. Send an application to https://github.com/github-copilot/chat_waitlist_signup/join (not all users can use Copilot chat).
2. Get a message from Github with topic "You're now in the GitHub Copilot chat private beta!"
3. If you use VS Code you can:

• install GitHub Copilot Nightly but check that VS Code has v1.79+
• install VS Code - Insiders and GitHub Copilot Nightly extension

4. Log in VS Code through your GitHub account.
5. Chat icon will appear in VS Code sidebar.

[igorkasyanchuk]

Hello, I have an issue - the icon to start chat is not available.

Today received email:
"Welcome to the Copilot chat private beta! You're off the waitlist and can start using Copilot chat"

I followed the instructions like installing the extension "Github Copilot Nightly".
Please advise what I can do

[Zombieswilleatu]

the email i got says it works in visual studio too but i cant make it work either.

[Zombieswilleatu]

i got it to work i had to reauthorize my github credentials and it works now (click on your name in vs)

[igorkasyanchuk]

thanks! now works, I was confused with this "insiders" name. All works in the Insiders version.
But I have a question, do I need to install all extensions again here? can I load my profile and they will be installed?

[For-Chance]

Login in your Github accout and turn on setting sync.

[JeyFisher]

Thanks for noticing that it should be VS Code Insiders version, it's helped. I tried to run it in the standard version.

[jeannen]

Hey!
I just received the notification this morning, I installed VSCode Insider + Copilot nightly + Copilot chat but the chat don't appear on the side (I'm logged to my Github account that was approved for the BETA).

Is there something I'm missing?

[philippjbauer]

I installed the same as you a few days ago and initially it was working. Now I experience the same problem as you do. Copilot and inline chat works, the sidebar chat is empty though.

[pkalikman]

Ditto.

[gamousquesORT]

Same here, yesterday on Win computer worked fine, now macOs don't

[blakel11]

its vs code insder + copilot main not nightly + copilot chat

[jenswilms]

Double-check the following

• Did you receive an email from GitHub with the title: "You're now in the GitHub Copilot chat private beta!"
• Did you install VS Code Insiders?
• Do you have the Nightly extension?
• What did it for me (thanks @Zombieswilleatu): login again with your GitHub account by clicking on the profile icon in VSCode

[For-Chance]

All this I have done. And I try this chat once successfully. But after that, the chat icon disappeared.

[nilshulth]

Ditto

[sipuha]

the same here. done all of this but still no chat window

[blakel11]

Just figured it out, are you using VS Code Insider? Do you have main copilot not nightly, and chat installed?

[pbrink231]

Also did all tese several times. Including fully restarting the computer. Tried again this morning after a couple of days. Finally working.

• in VS Code - Insiders
• search "@enabled github" in extensions, for some reason said it needed a reload and clicked it. (did the reload when I installed it).
• make sure only gitub copilot nightly is installed (not chat or copilot)
• Still no luck, profile in bottom left -> myname (github) -> sign out
• vs code will reload on signout, prompt to sign in will popup, click on that, click ok on next 2 prompts.
• Suddenly chat icon finally showed.

[For-Chance]

I had received the email, downloaded the Visual Studio Code Insider and Github Copilot Nightly. But Copilot Chat Icon disappears. What should I do?

[johndavis92790]

Same here, I have tried every reinstallation and other ideas on this page and I still can't get it to show up! Very disappointing. I was excited when I got the email, now very frustrated.

[johndavis92790]

It showed up once and then I moved it to the right side of my vscode to be separate from my main activity bar and then when I went to open another repo, it disappeared. Maybe there is a bug with separating it from the main activity bar? This happened on both my windows and mac.

[For-Chance]

I think you're right! I moved it to the right side, too. And next time I opened the window, the Chat Icon disappeared!

[For-Chance]

It showed up once and then I moved it to the right side of my vscode to be separate from my main activity bar and then when I went to open another repo, it disappeared. Maybe there is a bug with separating it from the main activity bar? This happened on both my windows and mac.

oh，thank you very much! I think I have solved this problem! Only you need to do is open the Secondary Side Bar.

[KilinW]

It showed up once and then I moved it to the right side of my vscode to be separate from my main activity bar and then when I went to open another repo, it disappeared. Maybe there is a bug with separating it from the main activity bar? This happened on both my windows and mac.

oh，thank you very much! I think I have solved this problem! Only you need to do is open the Secondary Side Bar.

Thank you so much bro. I move it from activity icon to right side yesterday and I can't find it any more. It just hidden in the secondary sidebar lol.

[trentsteel84]

I've had an email saying i'm off the waitlist. So i installed it to VS 17.5.5.
On my personal computer it works fine, but on my work computer i get loads of popup errors on VS starting up, saying similar things to "The 'TestWindowPackage' package did not load correctly. The problem may have been caused by a configuration change..."
It stops all projects from being able to load. Restarting didn't help as the popup suggests. Uninstalling the extension makes everything work again. And reinstalling didn't make any difference.

[trentsteel84]

I've just updated to version 0.1.651.34310 and it's now working 👍

[soupCodez]

Hmm... it seems to work on Windows for me but not on Linux (EndeavourOS KDE).

UPDATE: The AUR package seems to install a version of VSCode Insiders that is incompatible with the Copilot chat extension. I will try again today and keep you updated.

[JamesPerrotta]

Any update? I'm on vanilla Arch (KDE), and I'm not seeing the chat icon.

[soupCodez]

Any update? I'm on vanilla Arch (KDE), and I'm not seeing the chat icon.

I will keep you updated once I try again on Linux.

[JamesPerrotta]

No need. :)

Looks like it's working on my end. I forgot to update VSCode Insiders.

[soupCodez]

No need. :)

Looks like it's working on my end. I forgot to update VSCode Insiders.

Glad to hear that. I will test again soon to see if it works on my end.

[zvalcav]

I didn't receive any email. Yesterday I hit the Wait list link again and it told me I'm off the wait list already. Try that too if you are waiting for long time.

[zook111]

my chat icon suddenly disappeared, noticed connection issue with github.appi in logs
this sorted it:
sudo sh -c "echo nameserver 8.8.8.8 > /etc/resolv.conf"

[roughgreys]

I encountered the same problem.After passing the application, I was able to use it normally on Mac OS, but on Windows, the sidebar did not display. My solution was to first install Github Copilot Nightly in Visual Code Insiders, then click on 'Disable Globally' and then 'Enable Globally' in the bottom right corner. An additional extension 'Copilot Chat' will then automatically appear in the extensions, and the sidebar will also appear.

[kirkbross]

No luck getting Chat to work even though I received the "You're now in the GitHub Copilot chat private beta!" email.

• Windows 10.
• Latest VS Code
• Installed Gihub Copilot (Nightly deprecated now).
• Signed into GitHub in VS Code and allowed, etc.
• Enabled Settings Sync
• No Chat icon in sidebar.
• Sad Panda :(

[fqh4]

Microsoft Visual Studio Community 2022 (64-bit) - Current Version 17.6.5

This happens all the time:

[commonsensedevs]

I use GitHub copilot chat for Business. I can use it in Visual Studio. I have Copilot chat extension installed but its not showing in my activity bar.

[albertord84]

Any help with Gihub Copilot (Nightly deprecated now)? There is another way to see Gihub Copilot Chat without Gihub Copilot Nightly?

It's not possible to find Gihub Copilot Nightly any more :(

[justinmchase]

When I look in the copilot chat output window I see these lines:

2023-09-27T18:55:25.980Z [INFO] [auth] Logged in as jchase24_uhg
2023-09-27T18:55:27.356Z [INFO] [chat] copilot token chat_enabled: false
2023-09-27T18:55:27.356Z [INFO] [auth] Got Copilot token for jchase24_uhg

I have access to copilot through my enterprise and org, do I need to do something additional to get access to copilot chat?

[wejy]

In enterprise Copilot settings check for Copilot Chat status. For my org it was disabled by default. Switching it to enabled made the Chat icon visibile.

[justinmchase]

So an Enterprise Admin would need to switch this on? The enterprise copilot settings in GitHub not VSCode?

[wejy]

Correct.

[wweevv-johndpope]

chat not working. sighh........
where are the logs - how can we give dig up logs that would be helpful and relevant??
just seems like a backend capacity problem as the extension has 2.5 million installs.
Ive installed on ubuntu 22.04 / mac / windows 11 -
I've installed with vs code insiders - nothing.
maybe I try vpn - this is BS.
microsoft/vscode-copilot-release#429

@digitarald - please communicate that this is a problem - there's heap of tickets logged - and silence.
It would be better to say - "this service is not available until further notice" - than just take my money and have me dig through support tickets wondering why this doesn't work. Is it geo-blocked?

There's pages and pages of these - going back to July?
https://github.com/microsoft/vscode-copilot-release/issues?page=2&q=is%3Aissue+is%3Aopen+chat

[digitarald]

Thanks for your patience and feedback on this issue. We have consolidated all the troubleshooting steps for this problem in microsoft/vscode-copilot-release#436. We have enabled more accounts and resolved some bugs since the first reports came in, so you should encounter this issue much less often now.

[rpijoan-lsw]

I'm in VSCode Insiders with GitHub Copilot Nightly enabled and it seems is still happening randomly.

My solution was to disable globally, reload the window and then re-enable the extension.

[mikkorantalainen]

If the Copilot Chat is still missing, you may be experiencing incorrectly set organization policy which results in silent failure:
microsoft/vscode-copilot-release#551

[justinmchase]

There is an org setting but as it turns out your org (my org) may not have a license agreement that allows it to be enabled, so I'm told.

[Lebski]

It also disappeared for all beta testers yesterday (after it was unlocked for the organisations and disabled per default)

[natemate90]

If your Copilot Chat in the IDE setting is disabled, it won't work. You can see the status here: https://github.com/settings/copilot

[dvelle]

perfect this worked.

[plinio-s-borges]

I closed by mistake the chat window and it desapeared. I found the sollution by pressing Ctrl + P than typing Chat and selecting Chat: Open Session in Side Bar

[ikegentz]

Thank you, this happened to me as well! Seemed to close itself upon rebooting my machine

[AClon314]

I put it on the other activity bar, this helpes thx! Chat: Open Chat in Side bar