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OpenAudible logs into wrong Audible account (UK not US) #1391

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RhinoReturns opened this issue May 15, 2024 · 4 comments
Closed

OpenAudible logs into wrong Audible account (UK not US) #1391

RhinoReturns opened this issue May 15, 2024 · 4 comments

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@RhinoReturns
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Hi there

I've gone into "Manage Accounts" and selected Audible US Region. However, after following the log-in instructions, I appear to be logged in, only the library sync shows all of my UK account/library.

Under "Manage Accounts", it shows 2 accounts, but with the same ID number (even though hovering over them reveals one to be UK and the other US).

I'm trying to bring in the books I bought on Audible US, before switching to UK, so that I have all of the books I've ever bought.

Can you guide me, please?

Many thanks

Ryan

@RhinoReturns RhinoReturns changed the title US Audible Account sync with UK account, not US OpenAudible logs into wrong Audible account (UK not US) May 20, 2024
@openaudible
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We made one change for the latest beta that might help: Let us know. https://openaudible.org/beta

@openaudible
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Owner

Let me know if this still happens in 4.2. You can re-open it if it does.

@RhinoReturns
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Hi there 😊

I'm afraid it's still happening (see attached images). I've logged into my US Audible account in the browser, and went through the process to add an account. But it still pulls info from the UK account. 🤔
Screenshot 2024-05-29 at 11 13 20
Screenshot 2024-05-29 at 11 14 33

@RhinoReturns
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Bearing in mind the above comment and images, are you able to reopen and advise, please?

Thanks you.

Ryan

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