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Payment Refund Functionality Issue #165184
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Also noticed this. Can’t process a refund from odoo with stripe |
Thank you for the feedback. We will improve it to avoid confusion |
Hello, I'm closing the issue as it's not considered a bug, and we will only improve the labels starting version 17.4 ;) |
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Impacted versions: 17
Steps to reproduce:
By default, the Type of Refund Supported field is empty this prevents the refund button from appearing.
Current behavior: When attempting to process a refund through a Payment Provider (e.g., Stripe) for an invoice, the system currently requires a payment method to have a specific refund type ("Partial" or "Fully Only") from the "Type of Refund Supported" field before the refund button becomes available.
This functionality is incorrect because leaving the field empty should allow users to process both full and partial refunds.
Expected behavior: The system should allow users to leave the "Type of Refund Supported" field blank. When empty, the system should understand that both full and partial refunds are possible.
Video/Screenshot link (optional):
Support ticket number submitted via odoo.com/help (optional):
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