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scroll to top extension triggers 'oops! something went wrong' error screen #800

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reVoniaC opened this issue May 18, 2023 · 8 comments
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awaiting release This has already been dealt with but is not yet available bug Something isn't working right

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@reVoniaC
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reVoniaC commented May 18, 2023

What is happening?
Every time I open Notion, I see a flash of the page where I left off, then an error page pops up saying, "Oops! Something went wrong. Please refresh and try again or message support." Refreshing or reinstalling Notion Enhanced, or restarting my PC don't solve the problem.

What should be happening?
The error page shouldn't pop up.

Screenshots (if applicable):
image

Operating system/browser name & version:
Windows 10 Home 22H2 (19045.2965)

notion-enhancer and/or notion-repackaged version:
Notion Enhancer 2.0.18-1

notion-enhancer configuration (enabled/disabled mods and their settings):

{
  "_mods": {
    "a5658d03-21c6-4088-bade-fa4780459133": true,
    "f96f4a73-21af-4e3f-a68f-ab4976b020da": true,
    "5174a483-c88d-4bf8-a95f-35cd330b76e2": true,
    "e0d8d148-45e7-4d79-8313-e7b2ad8abe16": false,
    "e71ce1e0-024c-435e-a25e-7dd50448d1df": true,
    "87e077cc-5402-451c-ac70-27cc4ae65546": true,
    "e1692c29-475e-437b-b7ff-3eee872e1a42": true,
    "0a958f5a-17c5-48b5-8713-16190cae1959": true,
    "35815b3b-3916-4dc6-8769-c9c2448f8b57": true,
    "752933b5-1258-44e3-b49a-61b4885f8bda": true,
    "e0700ce3-a9ae-45f5-92e5-610ded0e348d": true,
    "cb6fd684-f113-4a7a-9423-8f0f0cff069f": false,
    "a2401ee1-93ba-4b8c-9781-7f570bf5d71e": true,
    "4034a578-7dd3-4633-80c6-f47ac5b7b160": false,
    "b1c7db33-dfee-489a-a76c-0dd66f7ed29a": true,
    "d61dc8a7-b195-465b-935f-53eea9efe74e": true,
    "4c7acaea-6596-4590-85e5-8ac5a1455e8f": true,
    "1794c0bd-7b96-46ad-aa0b-fc4bd76fc7fb": true,
    "5a08598d-bfac-4167-9ae8-2bd0e2ef141e": false,
    "2d1f4809-9581-40dd-9bf3-4239db406483": true,
    "b28ee2b9-4d34-4e36-be8a-ab5be3d79f51": true
  },
  "f96f4a73-21af-4e3f-a68f-ab4976b020da": {
    "run_in_background": false
  },
  "e71ce1e0-024c-435e-a25e-7dd50448d1df": {
    "default_zoom": "100"
  },
  "5a08598d-bfac-4167-9ae8-2bd0e2ef141e": {
    "padded": false
  },
  "35815b3b-3916-4dc6-8769-c9c2448f8b57": {
    "style": "soft"
  },
  "36a2ffc9-27ff-480e-84a7-c7700a7d232d": {
    "panel.width": 240
  },
  "5174a483-c88d-4bf8-a95f-35cd330b76e2": {
    "tweak.normalise_table_scroll": false,
    "tweak.hide_help": false,
    "tweak.spaced_lines": true,
    "tweak.quotation_marks": true,
    "tweak.img_alignment": "left",
    "tweak.full_width_pages": true
  },
  "e1692c29-475e-437b-b7ff-3eee872e1a42": {
    "last_open_tabs_cache": [
      {
        "notionUrl": "notion://www.notion.so/veronicawork/Veronica-s-MDes-project-f84be4c9d80147819420edb7873a0fb7",
        "icon": "",
        "title": "Veronica’s MDes project"
      }
    ],
    "remember_last_open": false
  },
  "4034a578-7dd3-4633-80c6-f47ac5b7b160": {
    "4ee9d2fa-0850-4a95-b61b-bf92ecfae865": false,
    "9152488f-e527-450a-a93a-ee93320fec38": false,
    "31165981-444b-4e0b-8e27-cfc1fb0f4366": false,
    "e3be3864-01c1-473e-a7d6-9ce95aeedeef": false,
    "362dc84b-35ca-48f0-8f8a-5b19bcab137e": false,
    "39792466-5046-45a4-904f-0169aea67e91": false,
    "ebc6c5dc-ede4-450f-809f-9e5fdc15e28d": false,
    "9dc29a3e-9c1c-440e-9679-ade78a697524": false,
    "07720202-2c90-406f-b0d8-8c4c1e7b9333": false,
    "0fafbfa3-abf9-4c74-a145-000cb31d75b4": false,
    "e1408280-713f-4acb-ae1e-87534b8adea2": false,
    "fef38ea8-5384-46c7-ab28-0b23c0eb00bc": false,
    "3aef6e6d-96f6-4890-90e0-6744b0345fc2": false,
    "1cc9c937-3005-4a9d-b0d7-d6a6f25671c2": false,
    "8aeba54b-10d3-4197-90d7-f242d1063550": false,
    "a626d9ec-ebb1-4cf9-9e5c-715d997a47a7": false,
    "20438e61-320d-450b-ab00-93a79c107d2d": false,
    "073901ba-d2b6-4d59-8529-7c461b15b269": false,
    "d9a0a9c5-6f1c-41e4-af75-41e6cb8c6c39": false,
    "b0880e3b-a524-4363-bca1-f71943740665": false,
    "fae6309d-dc93-4562-b153-e5767b987d9b": false
  },
  "1794c0bd-7b96-46ad-aa0b-fc4bd76fc7fb": {
    "timelines": false
  },
  "e0d8d148-45e7-4d79-8313-e7b2ad8abe16": {
    "serif": "",
    "headings": "Malabar LT"
  },
  "e0700ce3-a9ae-45f5-92e5-610ded0e348d": {
    "updates": false
  }
}
@reVoniaC reVoniaC added the bug Something isn't working right label May 18, 2023
@dragonwocky
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From the #announcements channel of the Discord server:
image

Disable the scroll to top extension in particular (and any others in that list of bugged extensions) and the app should start working again.

@dragonwocky dragonwocky changed the title Can't use Notion Enhanced desktop at all Oops! Something went wrong. Please refresh and try again or message support. May 18, 2023
@RiteshChepuri
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I Think it has something to do with the extensions. Try disabling one by one or all to see the difference.Worked for me.

@reVoniaC
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Thank you so very much! I'll check Discord more frequently.

@RylanBot
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From the #announcements channel of the Discord server: image

Disable the scroll to top extension in particular (and any others in that list of bugged extensions) and the app should start working again.

It is my first installation. I haven't enable any extentions but it still goes wrong.

@dragonwocky
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@RylanBot can you open the console and show me what's there? (press CTRL+SHIFT+I and go to the "console" tab)

@RylanBot
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@RylanBot can you open the console and show me what's there? (press CTRL+SHIFT+I and go to the "console" tab)

Here are screenshots. I use Windows Desktop Installer [.exe]
image
image
image
image

@dragonwocky
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dragonwocky commented Sep 21, 2023

@RylanBot that error message is very definitely caused by the scroll to top extension, so you must've enabled it somehow... If you have ever previously used the notion-enhancer, it may have been left over since then.

To fix it, either:

  • Open the menu via CTRL+ALT+E (or pasting __enhancerElectronApi.focusMenu() into the console and hitting enter) and disable it there.
  • Delete the C:\Users\YourName\.notion-enhancer file to reset the notion-enhancer completely.

@RylanBot
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  • .notion-enhancer

@RylanBot that error message is very definitely caused by the scroll to top extension, so you must've enabled it somehow... If you have ever previously used the notion-enhancer, it may have been left over since then.

To fix it, either:

  • Open the menu via CTRL+ALT+E (or pasting __enhancerElectronApi.focusMenu() into the console and hitting enter) and disable it there.
  • Delete the C:\Users\YourName\.notion-enhancer file to reset the notion-enhancer completely.

Thanks. I solved it. I did uninstall notion-enchaner a few moutns ago.

@dragonwocky dragonwocky added the awaiting release This has already been dealt with but is not yet available label Feb 9, 2024
@dragonwocky dragonwocky changed the title Oops! Something went wrong. Please refresh and try again or message support. scroll to top extension triggers 'oops! something went wrong' error screen Feb 9, 2024
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