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Unable to see downloaded files in apps other than Nextcloud. #6387

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Nihilhalla opened this issue Jun 29, 2020 · 13 comments
Open

Unable to see downloaded files in apps other than Nextcloud. #6387

Nihilhalla opened this issue Jun 29, 2020 · 13 comments
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approved bug hotspot: device storage Storage (on-device) related. Permissions, paths, inconsistencies, etc. pr exists

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@Nihilhalla
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Steps to reproduce

  1. Install NextCloud
  2. Download a file from your server

Expected behaviour

Normally I'm able to upload pictures and music with my PC to my NextCloud server and download them on my phone. The files are automatically visible in Gallery and Music apps.

Actual behaviour

No files downloaded from nextcloud are visible in ANY apps aside from NextCloud.

Environment data

Android version: 10

Device model: SM960U

Nextcloud app version: 3.12.0

Logs

No errors are produced.

I'd like it if your app just gave us the option of keying in a location with an "Expert Mode" Setting or something, so we can just fix this ourselves.
What's aggravating is it used to work, and then it's like you guys updated and all of a sudden we're back to bugs we had four years ago.

#429

@tobiasKaminsky
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This is a bug due to changed media scanner on Android.
We have two approaches how to fix it:
#6329
#6352

I hope that we can have one solution within next minor release.

@ChristophWurst ChristophWurst changed the title Unable to see downloaded files in apps other than NextCloud. Unable to see downloaded files in apps other than Nextcloud. Jul 3, 2020
@yajo
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yajo commented Feb 5, 2022

It seems there's a fix available, but has been stale for more than 6 months. Any chances we get this fixed soon? Thanks!

@webracer999
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I've a similar issue. When syncing a folder I can't see my files in Androids gallery. I have to rename the folder and rename it back (outside Nextcloud App, using "Samsung My Files" app), so the new files are recognized and shown in Android gallery.

@githtz
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githtz commented Aug 8, 2022

This also is a problem with auto-uploaded files, if the option to move uploaded files in a different directory is enabled.

@Skip75
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Skip75 commented Dec 20, 2022

Same issue, It really sucks to have to wander around in the \data folder, under the 20 subfolders, with a file explorer application, just to find the image you've downloaded and want to send by SMS.
Is this in a roadmap? Or should we abandon the idea of Nextcloud on a smartphone for such a basic task?

@ChristophWurst
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For me the problem recently went away.

@damien-sorin
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damien-sorin commented Dec 20, 2022

Same issue, It really sucks to have to wander around in the \data folder, under the 20 subfolders, with a file explorer application, just to find the image you've downloaded and want to send by SMS. Is this in a roadmap? Or should we abandon the idea of Nextcloud on a smartphone for such a basic task?

After month of waiting I have abandoned to see the Nextcloud App as a "sync use case".

What I see is:

Remote file explorer for my nextcloud -> Nextcloud App

  • browse the files on nextcloud server
  • delete some explicit files on the server
  • upload some explicit files to the server via "share to nextcloud app"
  • downloading/synchronize files is just to "not download it every time accessing it"
  • using some explicit files in other apps only with "share to xyz app"

Synchronizing images and videos and whole folders and keep them in sync with the nextcloud server-> Other Sync Apps

My recommendation is AutoSync

  • Automatic sync of any count of whole folders to any place in the android file system
  • instant upload feature
  • perfect handling of downloaded images and videos with gallery like apps, or any app using media storage functionality

@Nihilhalla
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I shouldn't have to use Auto sync, or any other app, to do what this app used to do automatically, and then stopped doing.

@damien-sorin
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I shouldn't have to use Auto sync, or any other app, to do what this app used to do automatically, and then stopped doing.

I see it as "as long as I don't payed for it and don't contributed" I can only wish that the app is doing what I want, so for me its okay to have two apps for two use cases especially if one of the use cases is just a background service with configure and forget.

But there is something on the road map for sync functionality - but I can't wait until its finished ;-)

As you can see here [TOP] Enhance sync folders real "syncing" is not done yet.

@joshtrichards joshtrichards added the hotspot: device storage Storage (on-device) related. Permissions, paths, inconsistencies, etc. label Oct 8, 2023
@joshtrichards
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Related: #4223

@dmiales
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dmiales commented Feb 26, 2024

abandoned? this feature is really missing

@kescherCode
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kescherCode commented Apr 4, 2024

Interestingly, aside from the recent bug with downloads not working, this is not an issue on my end. Files that are downloaded show up in the Android Files app and the gallery.

It also works with auto-uploaded files that are moved to the storage location.

@sirsarrio
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Los archivos PDF no se descargan, se intenta descargar, pregunta con que app quieres visualizarlo pero no hay nada descargado. Eso pasa solo con la versión 3.28.1

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