Create genesys-call-centre-data environment

[gwionap]

Environment details

The environment will contain an S3 bucket and associated IAM role for an external supplier (Genesys) to export data to us. This data will then be stored in additional, non-external facing buckets for data retention.

Application Name

genesys-call-centre-data

Description of application

This project will be used as a landing zone and data store for call centre data for MoJ operating units sent to us by Genesys. They will be using AWS IAM roles to send this data to us and put it in an S3 bucket of our choosing. From discussions with Analytical Platform team, we think it would be best for this to be done in it's own dedicated AWS account with isolated networking.

GitHub team slug

genesys-call-centre-data

GitHub code owner team slug

genesys-call-centre-data

GitHub actions reviewer team slug

genesys-call-centre-data

Environments

• Development
• test
• Preproduction
• Production

Environment access level Development

sandbox

Environment access level Test

No response

Environment access level Preproduction

No response

Environment access level Production

view-only

application

genesys-call-centre-data

business-unit

Platforms

infrastructure-support

Data engineering: [email protected]

owner

Data engineering: [email protected]

Subnet sets

• General
• Isolated

How do users connect to the application

Over the public internet

Additional features

Please check any additional features required

• Additional VPC Endpoints
• Extended DNS Zones
• Other - please specify

Other information

Happy to discuss and / or provide an architecture diagram via Slack if useful.

Definition of Done

Definition of Done

• account created
• customer informed

[dms1981]

Moved to blocked as per this discussion.

[davidkelliott]

Now proceeding to use this as part of a pilot - https://mojdt.slack.com/archives/C01A7QK5VM1/p1716821903748909?thread_ts=1715600958.674109&cid=C01A7QK5VM1