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[FeatureReq - Partner Center] Fast track extension review cycle #131

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yogesh-morankar opened this issue Feb 6, 2024 · 7 comments
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Feature the issue is a new feature request that we might eventually implement in the product Partner Center Label to filter all items related to Partner Center

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@yogesh-morankar
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Respected,

Current release cycle includes 7 business days for extension review by Microsoft.
This time is too much for Enterprise extensions. Also this time is way too much as compared to Firefox and Chrome.
This delays our urgent hotfixes on the production environment and results in business impact.

If you can optimize the release cycle aligned with other browsers release cycle, it will be a great improvement to the enterprise extension.

@yogesh-morankar yogesh-morankar added Feature the issue is a new feature request that we might eventually implement in the product Partner Center Label to filter all items related to Partner Center labels Feb 6, 2024
@Jaifroid
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Totally agree with this. I have an extension (Kiwix JS) I publish on Mozilla, Chrome and Edge extension stores. These are the normal timeframes for each:

  • Mozilla - published instantly after automated review (subject to potential human review later)
  • Chrome - 24 hours
  • Edge - up to 9 days (sorry, but the trick of counting only "business" days doesn't wash here, given that Chrome extension gets reviewed at weekends just fine)

Does Microsoft actually want to promote its Edge extension store and use of its browser? At this point, what incentive do I have for not just telling my users to go and install it from the Chrome store if they use Edge? And while they're at it, probably half of them will switch to Chrome anyway.

@Jaifroid
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Jaifroid commented Apr 8, 2024

See also the discussion here: #46

@prithamkasiMSFT
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@Jaifroid @yogesh-morankar
Hi, we understand that there have been delays in the approval timelines. Could you please reach out to us at [email protected] with your submission details and we will look into it.

@Jaifroid
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Jaifroid commented Apr 9, 2024

@prithamkasiMSFT I don't currently have a release under approval. But what we are signalling is a systemic issue. It can't be fixed by asking specific contributors to contact you when they submit. That's at best a sticking plaster for specific cases.

@infinitepower18
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It seems there has been no effort at all when it comes to improving the review time. Users who install my extension from the Edge store will have to wait a few days for an update that is already available in the other stores. Why should they use your store then, when they can get quicker updates via the Chrome Web Store?

@prithamkasiMSFT
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prithamkasiMSFT commented Apr 12, 2024 via email

@Jaifroid
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@prithamkasiMSFT You need to stop asking people for their extension details. We don't want individual sticking plasters. We want a system change, so that ALL extensions get reviewed swiftly. It should be 24 hours for uncomplicated cases, and 72 hours when manual review is required. All you need is a concerted effort to get on top of the queue now, and then ensure you stay on top of reviews. If you're chronically under-staffed, you need to tell MSFT, which is a multi-billion-dollar company.

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