How to solve "There was a problem retrieving the support request details." error when check ticket details?

[AlexMisiulia]

Hi! I create the ticket in Partner Center, but when I and me colleague check it, we have the error "There was a problem retrieving the support request details.". Maybe someone already solved this problem?

[PatriotPirate]

I hope that I didn't drop the ball ⚽

[Bhuvana-Priya]

Hi @AlexMisiulia,

We are looking into this and will get back to you with any further information.

Thank you

[caiiiycuk]

Hi @Bhuvana-Priy, @AlexMisiulia a, did you solved this issue? I faced exactly same problem in my support request ticket

[caiiiycuk]

@Bhuvana-Priya

[AlexMisiulia]

Hi @caiiiycuk. It's still unresolved. I wrote all people that I know and don't know in Linkedin, other social media and it didn't solve this issue.