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Authentication failed: invalid user or password #349

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UlyssesZh opened this issue Apr 30, 2024 · 3 comments
Open

Authentication failed: invalid user or password #349

UlyssesZh opened this issue Apr 30, 2024 · 3 comments

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@UlyssesZh
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UlyssesZh commented Apr 30, 2024 •
edited by mguessan

I ran into this problem on 6.2.2 for one of my outlook accounts. My other two outlook accounts are not affected. Context: #288 (comment)

log 
2024-04-30 23:41:25,691 DEBUG [davmail.imap.ImapServer] davmail  - Connection from /169.231.127.132 on port 1143                                                                              
2024-04-30 23:41:25,691 INFO  [davmail.imap.ImapServer] davmail.connection  - CONNECT - 169.231.127.132:46718                                                                                 
2024-04-30 23:41:25,736 DEBUG [ImapConnection-46718] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443                                                        
2024-04-30 23:41:25,883 DEBUG [ImapConnection-46718] davmail.exchange.ExchangeSession  - Test configuration status: 401                                                                       
2024-04-30 23:41:25,884 DEBUG [ImapConnection-46718] davmail  - > * OK [CAPABILITY IMAP4REV1 AUTH=LOGIN MOVE SPECIAL-USE UIDPLUS] IMAP4rev1 DavMail 6.2.2-3546 server ready                   
2024-04-30 23:41:26,214 DEBUG [ImapConnection-46718] davmail  - < 30 authenticate LOGIN                                                                                                       
2024-04-30 23:41:26,215 DEBUG [ImapConnection-46718] davmail  - > + VXNlcm5hbWU6                                                                                                              
2024-04-30 23:41:26,298 DEBUG [ImapConnection-46718] davmail  - < XXXXXXXXXXXXXXXXXXXXXXXX=                                                                                            
2024-04-30 23:41:26,298 DEBUG [ImapConnection-46718] davmail  - > + UGFzc3dvcmQ6                                                                                                              
2024-04-30 23:41:26,385 DEBUG [ImapConnection-46718] davmail  - < ********                                                                                                                    
2024-04-30 23:41:26,385 DEBUG [ImapConnection-46718] davmail.exchange.ExchangeSession  - Direct EWS authentication                                                                            
2024-04-30 23:41:26,385 DEBUG [ImapConnection-46718] davmail.http.HttpClientAdapter  - Creating NTCredentials for user [email protected] workstation 7493407be0fc domain                
2024-04-30 23:41:26,409 DEBUG [ImapConnection-46718] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443                                                        
2024-04-30 23:41:27,185 DEBUG [ImapConnection-46718] davmail.http.HttpClientAdapter  - Add cookie [version: 0][name: exchangecookie][value: 07e3fd0eb4164acc80d58633ff74e564][domain: outlook.office365.com][path: /][expiry: Wed Apr 30 23:41:27 GMT 2025]                                                                                                                                 
2024-04-30 23:41:27,185 INFO  [ImapConnection-46718] davmail.connection  - FAILED - 169.231.127.132:46718 [email protected]                                                             
2024-04-30 23:41:27,185 ERROR [ImapConnection-46718] davmail  - Authentication failed: invalid user or password                                                                               
davmail.exception.DavMailAuthenticationException: Authentication failed: invalid user or password                                                                                             
        at davmail.exchange.ews.EwsExchangeSession.checkEndPointUrl(EwsExchangeSession.java:228)                                                                                              
        at davmail.exchange.ews.EwsExchangeSession.buildSessionInfo(EwsExchangeSession.java:237)                                                                                              
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:176)                                                                                                        
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:205)                                                                                                        
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:192)                                                                                               
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:93)                                                                                                
        at davmail.imap.ImapConnection.run(ImapConnection.java:155)                                                                                                                           
2024-04-30 23:41:27,186 DEBUG [ImapConnection-46718] davmail  - > 30 NO LOGIN failed                                                                                                          
2024-04-30 23:41:27,287 DEBUG [ImapConnection-46718] davmail  - < LOGIN ********                                                                                                              
2024-04-30 23:41:27,287 DEBUG [ImapConnection-46718] davmail.exchange.ExchangeSession  - Direct EWS authentication                                                                            
2024-04-30 23:41:27,287 DEBUG [ImapConnection-46718] davmail.http.HttpClientAdapter  - Creating NTCredentials for user [email protected] workstation 7493407be0fc domain                
2024-04-30 23:41:27,307 DEBUG [ImapConnection-46718] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443                                                        
2024-04-30 23:41:27,363 DEBUG [davmail.imap.ImapServer] davmail  - Connection from /169.231.127.132 on port 1143                                                                              
2024-04-30 23:41:27,363 INFO  [davmail.imap.ImapServer] davmail.connection  - CONNECT - 169.231.127.132:46724                                                                                 
2024-04-30 23:41:27,388 DEBUG [ImapConnection-46724] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443                                                        
2024-04-30 23:41:27,548 DEBUG [ImapConnection-46724] davmail.exchange.ExchangeSession  - Test configuration status: 401                                                                       
2024-04-30 23:41:27,548 DEBUG [ImapConnection-46724] davmail  - > * OK [CAPABILITY IMAP4REV1 AUTH=LOGIN MOVE SPECIAL-USE UIDPLUS] IMAP4rev1 DavMail 6.2.2-3546 server ready                   
2024-04-30 23:41:27,943 DEBUG [ImapConnection-46724] davmail  - < 94 authenticate LOGIN                                                                                                       
2024-04-30 23:41:27,943 DEBUG [ImapConnection-46724] davmail  - > + VXNlcm5hbWU6
2024-04-30 23:41:28,029 DEBUG [ImapConnection-46724] davmail  - < XXXXXXXXXXXXXXXXXXXXXXXX=                                                                                            
2024-04-30 23:41:28,029 DEBUG [ImapConnection-46724] davmail  - > + UGFzc3dvcmQ6                                                                                                              
2024-04-30 23:41:28,078 DEBUG [ImapConnection-46718] davmail.http.HttpClientAdapter  - Add cookie [version: 0][name: exchangecookie][value: 7867d5a94fa34eeba900d43ac4867cc7][domain: outlook.office365.com][path: /][expiry: Wed Apr 30 23:41:27 GMT 2025]
2024-04-30 23:41:28,078 INFO  [ImapConnection-46718] davmail.connection  - FAILED - 169.231.127.132:46718 [email protected]
2024-04-30 23:41:28,078 ERROR [ImapConnection-46718] davmail  - Authentication failed: invalid user or password
davmail.exception.DavMailAuthenticationException: Authentication failed: invalid user or password
        at davmail.exchange.ews.EwsExchangeSession.checkEndPointUrl(EwsExchangeSession.java:228)
        at davmail.exchange.ews.EwsExchangeSession.buildSessionInfo(EwsExchangeSession.java:237)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:176)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:205)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:192)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:93)
        at davmail.imap.ImapConnection.run(ImapConnection.java:128)
2024-04-30 23:41:28,078 DEBUG [ImapConnection-46718] davmail  - > 32 NO LOGIN failed
2024-04-30 23:41:28,115 DEBUG [ImapConnection-46724] davmail  - < ********
2024-04-30 23:41:28,115 DEBUG [ImapConnection-46724] davmail.exchange.ExchangeSession  - Direct EWS authentication
2024-04-30 23:41:28,116 DEBUG [ImapConnection-46724] davmail.http.HttpClientAdapter  - Creating NTCredentials for user [email protected] workstation 7493407be0fc domain 
2024-04-30 23:41:28,143 DEBUG [ImapConnection-46724] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443
2024-04-30 23:41:28,913 DEBUG [ImapConnection-46724] davmail.http.HttpClientAdapter  - Add cookie [version: 0][name: exchangecookie][value: a15f3d5b77ba4f26b1527e6cd5671d74][domain: outlook.office365.com][path: /][expiry: Wed Apr 30 23:41:28 GMT 2025]
2024-04-30 23:41:28,913 INFO  [ImapConnection-46724] davmail.connection  - FAILED - 169.231.127.132:46724 [email protected]
2024-04-30 23:41:28,913 ERROR [ImapConnection-46724] davmail  - Authentication failed: invalid user or password
davmail.exception.DavMailAuthenticationException: Authentication failed: invalid user or password
        at davmail.exchange.ews.EwsExchangeSession.checkEndPointUrl(EwsExchangeSession.java:228)
        at davmail.exchange.ews.EwsExchangeSession.buildSessionInfo(EwsExchangeSession.java:237)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:176)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:205)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:192)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:93)
        at davmail.imap.ImapConnection.run(ImapConnection.java:155)
2024-04-30 23:41:28,913 DEBUG [ImapConnection-46724] davmail  - > 94 NO LOGIN failed
2024-04-30 23:41:29,005 DEBUG [ImapConnection-46724] davmail  - < LOGIN ********
2024-04-30 23:41:29,005 DEBUG [ImapConnection-46724] davmail.exchange.ExchangeSession  - Direct EWS authentication
2024-04-30 23:41:29,005 DEBUG [ImapConnection-46724] davmail.http.HttpClientAdapter  - Creating NTCredentials for user [email protected] workstation 7493407be0fc domain 
2024-04-30 23:41:29,054 DEBUG [ImapConnection-46724] davmail.http.DavGatewaySSLSocketFactory  - createSocket outlook.office365.com 443
2024-04-30 23:41:29,828 DEBUG [ImapConnection-46724] davmail.http.HttpClientAdapter  - Add cookie [version: 0][name: exchangecookie][value: 59248e56a0b64ab699b541806405e775][domain: outlook.office365.com][path: /][expiry: Wed Apr 30 23:41:29 GMT 2025]
2024-04-30 23:41:29,828 INFO  [ImapConnection-46724] davmail.connection  - FAILED - 169.231.127.132:46724 [email protected]
2024-04-30 23:41:29,828 ERROR [ImapConnection-46724] davmail  - Authentication failed: invalid user or password
davmail.exception.DavMailAuthenticationException: Authentication failed: invalid user or password
        at davmail.exchange.ews.EwsExchangeSession.checkEndPointUrl(EwsExchangeSession.java:228)
        at davmail.exchange.ews.EwsExchangeSession.buildSessionInfo(EwsExchangeSession.java:237)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:176)
        at davmail.exchange.ews.EwsExchangeSession.<init>(EwsExchangeSession.java:205)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:192)
        at davmail.exchange.ExchangeSessionFactory.getInstance(ExchangeSessionFactory.java:93)
        at davmail.imap.ImapConnection.run(ImapConnection.java:128)
2024-04-30 23:41:29,829 DEBUG [ImapConnection-46724] davmail  - > 96 NO LOGIN failed

I ran into this problem last night, and then the problem disappeared this morning. It then happens again this afternoon. I did not restart the server during the process or did anything.
@mguessan
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mguessan commented May 4, 2024

Most likely a server side issue then.

I found it strange that you can still access outlook.office365.com with simple username/password on EWS endpoint, and with an outlook.com account. Is this a personal (not company) account?

@UlyssesZh
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This is a personal account registered 5 years ago.

@UlyssesZh
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Do you mean I may have to use Office 365 modern authentication?

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@UlyssesZh @mguessan