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App stuck on spinner "Loading Network" while loading #1323

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chacham18 opened this issue Dec 3, 2019 · 1 comment
Open

App stuck on spinner "Loading Network" while loading #1323

chacham18 opened this issue Dec 3, 2019 · 1 comment

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@chacham18
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Description

App not loading network or showing any progress or funds on wallet. Stucks at "Loading Network" after PIN input

Steps to reproduce the behavior

Open app, input PIN... "Loading Network" screen

Expected behavior

Should open wallet

Actual behavior

Not opening wallet

Screenshot and/or logs if applicable

Not applicable. Cannot access logs since I don't get to the relevant screen.

How can I copy the data from this faulted wallet to try and recover it in another device or fresh install? Please help since I cannot find the SBC channel.backup file or any other "channel" file to recover wallet. This is already happening for several months and channel onchain is still open as far as I can see through explorer.

Thanks

@realspencerdupre
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Similar issue:

App is stuck at "loading network" after creating a new wallet, and restoring from seed.

If I close and reopen the app, and input my PIN, I get "invalid password". The PIN is definitely correct.

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