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Edit an incident status without adding to the list or delete the incident status #134

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ks888 opened this issue Sep 16, 2018 · 2 comments

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@ks888
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ks888 commented Sep 16, 2018

suggestion from @kidmizere

One question, id like to update an incident's description without reflecting the status in the viewer page, or let me delete the status so i can retype it. Too many typos in the status looks bad and too many statuses look bad as well.

Kishin Yagami @ks888 13:09
Thanks. Do you mean you want to change the message associated with the updated incident status? Red square part of the screenshot below?
 
If so, you can edit it by clicking the pencil icon (the upper right corner of the message).

kidmizere @kidmizere 14:20
Thank you , yes. I know you can edit it but when you do so, on the incident list of status page, it shows multiple updates, even when it is a typo edit. Just wondering if possible to edit a status without adding to the list or delete a status that was just a typo.
i realize it only shows the latest update text but the list of updates can grow quickly if people are posting in the heat of an issue and make errors. just a feature request. Not sure where to start on something like that.
@wadewilliams
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Agree!

When you edit an update, it creates extra entries. I edited the first "resolved" message in this screenshot, and that not only updated the first "resolved" message but also created a blank "resolved" message. When I tried to edit/delete the blank "resolved" message, it created an additional blank resolved message.

screen shot 2018-10-07 at 6 06 46 am

In the meantime, it would be helpful if there was some documentation on how to manually remove these blank incidents.

@wadewilliams
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wadewilliams commented Oct 7, 2018

In order to manually delete the blank updates, you can go to your AWS console -> Dynamo DB (in the region that you've deployed lambstatus)

Select the StatusPage-IncidentUpdate Table and delete unwanted entries 🎉

screen shot 2018-10-07 at 6 12 01 am

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