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Unauthorized domain notification on mobile devices, but content does play #1785

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ariekanarie99 opened this issue Oct 20, 2014 · 0 comments

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@ariekanarie99
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Hi,

I've applied Access control (1 allowed domain 'mydomain.com') to my content.

• When I try to access the playlist from outside 'mydomain.com' I get the unauthorized domain notification (and rightfully so of course). So that's working.

• When I try to access the playlist from 'mydomain.com' from PC's (IE, Chrome, Firefox) they play without the unauthorized domain notification. So fine as well.

• But when I try to access the playlist from 'mydomain.com' from an iPad, Android Phone, WP8 the player shows me the unauthorized domain notification which is not correct. When I select the second video from the playlist the PLAY buttons appears and I can play all content, even though unauthorized domain notification remains visible. On WP8 the notification disappears once I resize the player or switch to full screen.

20-10-2014 11-09-41

Any ideas?
Thanks, Ron

Kaltlog output below. Nothing was added there during the request

[2014-10-16 14:44:27]failed to connect [1] [0.00037908554077148] mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;
PHP Fatal error: Uncaught exception 'PropelException' with message 'Unable to open PDO connection dsn[mysql:host=127.0.0.1;port=3306;dbname=kaltura_sphinx_log;] user[kaltura] password[0rVjQhMAAw9UuG0] [wrapped: SQLSTATE[HY000] [2013] Lost connection to MySQL server at 'reading initial communication packet', system error: 111]' in /opt/kaltura/app/vendor/propel/Propel.php:649
Stack trace:
#0 /opt/kaltura/app/vendor/propel/Propel.php(532): Propel::initConnection(Array, 'sphinx_log')

==> /opt/kaltura/log/kaltura_scripts.log <==
2014-10-20 10:00:04 [953079441] [updateEntryPlaysViews.php] [global] ERR: exception 'Exception' with message 'Couldn't find entry [0_q11rz8dt]' in /opt/kaltura/app/infra/log/KalturaLog.php:82
Stack trace:
#0 /opt/kaltura/app/alpha/scripts/dwh/updateEntryPlaysViews.php(19): KalturaLog::err('Couldn't find e...')

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