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Can’t access API from some private business vpn #509

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Tintin232 opened this issue May 20, 2024 · 13 comments
Closed

Can’t access API from some private business vpn #509

Tintin232 opened this issue May 20, 2024 · 13 comments
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main instance Issue is only present on the main cobalt instance

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@Tintin232
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bug description
Whenever I try to download any YT video, I get a error message as shown in the screenshot. This has been going on for a couple of days now.
Screenshot_20240520_182847_Chrome

platform

  • Android 14
  • chrome
  • version [124]
@Tintin232 Tintin232 added the bug Something isn't working label May 20, 2024
@wukko
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wukko commented May 21, 2024

are you using a VPN? can you reload the page and try again?

@Tintin232
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I am using a VPN, but I've been using it for the past few months and never had this problem until now.
I have reloaded the page multiple times, I've even tried clearing the cookies for the site - didn't help 😞.

@wukko
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wukko commented May 21, 2024

are you using express vpn by any chance?

@wukko wukko added main instance Issue is only present on the main cobalt instance and removed bug Something isn't working labels May 21, 2024
@Tintin232
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Yes

@wukko wukko changed the title Can't download any YT videos Can’t access API from ExpressVPN May 21, 2024
@wukko
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wukko commented May 21, 2024

can you open https://ipinfo.io with VPN enabled and give me only the ASN?

image

@Tintin232
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Here it is
Screenshot_20240520_235755_Chrome

@Tintin232
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are you using express vpn by any chance?

Oh, wait
I just realized that you asked me if I'm using Express VPN
Thought you were asking just if I'm using a VPN
My bad
I'm not actually using Express VPN; it's some other one by some private company

@wukko wukko changed the title Can’t access API from ExpressVPN Can’t access API from some private business vpn May 21, 2024
@wukko
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wukko commented May 21, 2024

can you try opening https://api.cobalt.tools and https://kityune.imput.net?

@Tintin232
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Screenshot_20240521_070800_Chrome

The other site was blocked by my VPN

@wukko
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wukko commented May 21, 2024 •
edited

was blocked by my VPN

can't do anything about that unfortunately, contact your provider to unblock *.imput.net

@wukko wukko closed this as not planned Won't fix, can't repro, duplicate, stale May 21, 2024
@Tintin232
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I see.
Thank you for your help.

@Tintin232
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Tintin232 commented May 21, 2024 •
edited

You were right, I got my VPN company to unblock that website, and now downloads are working again. Thanks again for your help!

@wukko
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wukko commented May 21, 2024

no problem :D

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@wukko @Tintin232