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Infrequent issue w/ Remote.IT installation or enabling? #3705

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holta opened this issue Feb 5, 2024 · 0 comments
Open

Infrequent issue w/ Remote.IT installation or enabling? #3705

holta opened this issue Feb 5, 2024 · 0 comments
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holta commented Feb 5, 2024

Remote.IT consistently installs and works fine as part of fresh IIAB installs on Ubuntu 22.04 and 24.04 pre-releases.

But there are some occasional corner case problems, not yet understood, that might be worth investigating.

Possible example from @EMG70 running Ubuntu 23.10:

iiab-diagnostics: https://sprunge.us/D5h1t2?en

Line 2076 Excerpt:

/opt/iiab/iiab/iiab-install.log-2024-02-04 13:51:14,995 p=5565 u=root n=ansible | fatal: [127.0.0.1]: FAILED! => {"changed": true, "cmd": "curl -L https://downloads.remote.it/remoteit/install_agent.sh | sh", "delta": "0:00:02.684045", "end": "2024-02-04 13:51:14.968768", "msg": "non-zero return code", "rc": 100, "start": "2024-02-04 13:51:12.284723", "stderr": " % Total % Received % Xferd Average Speed Time Time Time Current\n Dload Upload Total Spent Left Speed\n\r 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0\r100 14059 100 14059 0 0 36826 0 --:--:-- --:--:-- --:--:-- 36900\n % Total % Received % Xferd Average Speed Time Time Time Current\n Dload Upload Total Spent Left Speed\n\r 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0\r100 130k 100 130k 0 0 2004k 0 --:--:-- --:--:-- --:--:-- 2036k\nE: Unsupported file /tmp/remoteit.deb given on commandline", "stderr_lines": [" % Total % Received % Xferd Average Speed Time Time Time Current", " Dload Upload Total Spent Left Speed", "", " 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0", "100 14059 100 14059 0 0 36826 0 --:--:-- --:--:-- --:--:-- 36900", " % Total % Received % Xferd Average Speed Time Time Time Current", " Dload Upload Total Spent Left Speed", "", " 0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0", "100 130k 100 130k 0 0 2004k 0 --:--:-- --:--:-- --:--:-- 2036k", "E: Unsupported file /tmp/remoteit.deb given on commandline"], "stdout": "licensekey: \nThere is already a registration file so skipping license key registration\n* Distribution: ubuntu\n\n* OS: Debian\n\n\n* Installing apt-transport-https and jq\n\nHit:1 http://gb.archive.ubuntu.com/ubuntu mantic InRelease\nHit:2 http://gb.archive.ubuntu.com/ubuntu mantic-updates InRelease\nHit:3 http://gb.archive.ubuntu.com/ubuntu mantic-backports InRelease\nHit:4 http://security.ubuntu.com/ubuntu mantic-security InRelease\nReading package lists...\nReading package lists...\nBuilding dependency tree...\nReading state information...\napt-transport-https is already the newest version (2.7.3).\njq is already the newest version (1.6-3).\n0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.\n* Installing the remoteit Agent package for amd64\n\ncommand: curl https://downloads.remote.it/remoteit/latest/remoteit.amd64.deb --output /tmp/remoteit.deb\nReading package lists...", "stdout_lines": ["licensekey: ", "There is already a registration file so skipping license key registration", "* Distribution: ubuntu", "", "* OS: Debian", "", "", "* Installing apt-transport-https and jq", "", "Hit:1 http://gb.archive.ubuntu.com/ubuntu mantic InRelease", "Hit:2 http://gb.archive.ubuntu.com/ubuntu mantic-updates InRelease", "Hit:3 http://gb.archive.ubuntu.com/ubuntu mantic-backports InRelease", "Hit:4 http://security.ubuntu.com/ubuntu mantic-security InRelease", "Reading package lists...", "Reading package lists...", "Building dependency tree...", "Reading state information...", "apt-transport-https is already the newest version (2.7.3).", "jq is already the newest version (1.6-3).", "0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.", "* Installing the remoteit Agent package for amd64", "", "command: curl https://downloads.remote.it/remoteit/latest/remoteit.amd64.deb --output /tmp/remoteit.deb", "Reading package lists..."]}

Context:

initially i didn't change anything in local_vars ,default values were:
remoteit_installed: True
remoteit_enabled: False

installation failed due to remote.it .Then tried with below and also failed
remoteit_installed: True
remoteit_enabled: True

lastly i had both on False and successfully installed [IIAB]

Possibly related:

@holta holta added the question label Feb 5, 2024
@holta holta added this to the 8.2 milestone Feb 5, 2024
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