Motionblinds AccessToken error with HA core 2024.4.4 integration: motion_blinds

[ndrw833]

The problem

Hello,
In mot able to control my shutters in the HA Motionblinds integration, however I can see the status and the state of the shutters perfectly, like I only have read access to the system in Home Assistant. I can control the shutters from Google Home and from the "officical" SmartHome Bridge Connector application (FW A1.0.9_B0.2.0 FW).
It was never working.

I tried to readd the device to the Wifi, and to the Motionblinds integration with the TokenCode from MotionBlinds app, but still not able to control from HA, I keep seeing the following:

Logger: motionblinds.motion_blinds
Source: components/motion_blinds/coordinator.py:67
First occurred: 9:26:46 AM (10 occurrences)
Last logged: 9:27:00 AM

Received actionResult: 'AccessToken error', when sending message: '{'msgType': 'WriteDevice', 'mac': 'b0b21c7655280006', 'deviceType': '10000000', 'AccessToken': 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', 'msgID': '20240429072654057', 'data': {'operation': 5}}', got response: '{'msgType': 'WriteDeviceAck', 'mac': 'b0b21c7655280006', 'deviceType': '10000000', 'msgID': '20240429092653675', 'token': 'xxxxxxxxxxxxxxxx', 'actionResult': 'AccessToken error'}'
Received actionResult: 'AccessToken error', when sending message: '{'msgType': 'WriteDevice', 'mac': 'b0b21c7655280007', 'deviceType': '10000000', 'AccessToken': 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', 'msgID': '20240429072655681', 'data': {'operation': 5}}', got response: '{'msgType': 'WriteDeviceAck', 'mac': 'b0b21c7655280007', 'deviceType': '10000000', 'msgID': '20240429092655211', 'token': 'xxxxxxxxxxxxxxxx', 'actionResult': 'AccessToken error'}'
Received actionResult: 'AccessToken error', when sending message: '{'msgType': 'WriteDevice', 'mac': 'b0b21c7655280008', 'deviceType': '10000000', 'AccessToken': 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', 'msgID': '20240429072657215', 'data': {'operation': 5}}', got response: '{'msgType': 'WriteDeviceAck', 'mac': 'b0b21c7655280008', 'deviceType': '10000000', 'msgID': '20240429092656748', 'token': 'xxxxxxxxxxxxxxxx', 'actionResult': 'AccessToken error'}'
Received actionResult: 'AccessToken error', when sending message: '{'msgType': 'WriteDevice', 'mac': 'b0b21c7655280009', 'deviceType': '10000000', 'AccessToken': 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', 'msgID': '20240429072658772', 'data': {'operation': 5}}', got response: '{'msgType': 'WriteDeviceAck', 'mac': 'b0b21c7655280009', 'deviceType': '10000000', 'msgID': '20240429092658386', 'token': 'xxxxxxxxxxxxxxxx', 'actionResult': 'AccessToken error'}'
Received actionResult: 'AccessToken error', when sending message: '{'msgType': 'WriteDevice', 'mac': 'b0b21c765528000a', 'deviceType': '10000000', 'AccessToken': 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', 'msgID': '20240429072700391', 'data': {'operation': 5}}', got response: '{'msgType': 'WriteDeviceAck', 'mac': 'b0b21c765528000a', 'deviceType': '10000000', 'msgID': '20240429092659924', 'token': 'xxxxxxxxxxxxxxxx', 'actionResult': 'AccessToken error'}'

System Information

version	core-2024.4.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.2
os_name	Linux
os_version	6.6.25-haos
arch	x86_64
timezone	Europe/Budapest
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
GitHub API Calls Remaining	5000
Installed Version	1.34.0
Stage	running
Available Repositories	1399
Downloaded Repositories	6

Home Assistant Cloud

logged_in	false
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 12.2
update_channel	stable
supervisor_version	supervisor-2024.04.0
agent_version	1.6.0
docker_version	25.0.5
disk_total	30.8 GB
disk_used	12.5 GB
healthy	true
supported	true
board	ova
supervisor_api	ok
version_api	ok
installed_addons	Studio Code Server (5.15.0), Samba share (12.3.1), Terminal & SSH (9.13.0), Check Home Assistant configuration (3.11.0), Home Assistant Google Drive Backup (0.112.1), MariaDB (2.7.0), Nginx Proxy Manager (1.0.1), Mosquitto broker (6.4.0), File editor (5.8.0), ESPHome (2024.4.1)

Dashboards

dashboards	3
resources	0
views	4
mode	storage

Recorder

oldest_recorder_run	April 19, 2024 at 6:51 AM
current_recorder_run	April 28, 2024 at 2:17 PM
estimated_db_size	301.05 MiB
database_engine	sqlite
database_version	3.44.2

  

What version of Home Assistant Core has the issue?

core-2024.4.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Motionblinds

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[ndrw833]

[home-assistant]

Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (motion_blinds) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of motion_blinds can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign motion_blinds Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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motion_blinds documentation
motion_blinds source
_{^{(message by IssueLinks)}}

[starkillerOG]

You can try power cycling the bridge.
But since it has never worked for you, it is more likely that the key you put in is wrong.

Please note that “-” characters need to be included in the key when providing it to Home Assistant. The key needs to be similar to 12ab345c-d67e-8f

Please check again from the app if you copied the key correctly, maybe a mistake like I (i) vs l (L).

[ndrw833]

Hi Starkiller, Thanks for the quick answer. I have tried to restart my bridge several times, but the key I received from the app never worked: [image: image.png] [image: image.png] I have even tried to make another MotionBlinds registration but that API either didn't work. If I understand correctly, the MotionBlinds app only needs a registration, I don't need to connect to my Smart Bridge, just need to go Settings/About MMotion, click the text 5x times and then use the generated API key in HA Motionblinds integration. It is 100% sure that something is wrong with the API key, since if I just enter random characters, I have the same AccessToken error, but the status of the shutters are working perfectly. Maybe I'm using an incorrect version of MotionBlinds (1.1.8) ?

…

On Mon, Apr 29, 2024 at 3:04 PM starkillerOG ***@***.***> wrote: You can try power cycling the bridge. But since it has never worked for you, it is more likely that the key you put in is wrong. Please note that “-” characters need to be included in the key when providing it to Home Assistant. The key needs to be similar to 12ab345c-d67e-8f Please check again from the app if you copied the key correctly, maybe a mistake like I (i) vs l (L). — Reply to this email directly, view it on GitHub <#116367 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AW536EYQBDOYNCOVK6QR64DY7ZAO3AVCNFSM6AAAAABG5ZFAVOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOBSGY3TMNBXGI> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- Üdvözlettel: Polgár András

[ndrw833]

[ndrw833]

[ndrw833]

Is there another way to extract my Motionblinds integration AccessToken?