Custom Domains going wrong

[Zakichanu]

So, I subscribed to the premium plan. I have a domain for all the services I deploy for my company.

Naturally, I put a subdomain for all my forms. I followed the documentation of the heyform, which was to put a CNAME on my DNS config etc etc.

It work perfectly well, since today, when I click on the link of one of my forms, I got this SSL error : ERR_SSL_PROTOCOL_ERROR

To Reproduce
Steps to reproduce the behavior:

1. Go to https://forms.rmacharge.fr/f/ay2MSIXf
2. See error

Expected behavior
Should see my form

Screenshots

HeyForm (please complete the following information):

• Install: heyform.net
• Version: heyform.net

Desktop (please complete the following information):

• OS: MacOS / also tried on IOS
• Browser: Chrome / Safari
• Version: latest

Mobile (please complete the following information):

• Device: iPhone 13
• OS: Safari

[Zakichanu]

I resolved it by changing the subdomain, but can you look into it

[iMuFeng]

We apologize for the inconvenience. After clicking 'Save' on the dashboard, our server was unable to submit forms.rmacharge.fr to our domain server, despite the successful notification on the dashboard. We will fix this issue promptly.

[Zakichanu]

Thanks to you! I update the subdomain to form.rmacharge.fr (without the S), for your information