[BUG] DNS_PROBE_FINISHED_NXDOMAIN when accessing to your website

[Zakichanu]

[dearroy]

Hello @Zakichanu,

Thank you for bringing this issue to our attention!

To help us further investigate, could you please provide the following information:

• Your ISP (Internet Service Provider)
• Your DNS provider
• Are you using a VPN to access our website?

[Zakichanu]

Hi @dearroy,

I Figured it out! I didn't thought it was my ISP which cas blocking your website... Sorry for this inconvenient.

[dearroy]

Hi @Zakichanu , It's strange that our website is being blocked by an ISP.

Could you please provide us with the name of the ISP so that we can contact them and request to have the ban lifted?

[Zakichanu]

Probably because it was on a company wifi, the IPS was CELESTE

[HelloGithubUniverse]

Your emails from the cloud Service are probably also blocked. I dont receive Emails on my icloud email (I tried account deletion , a code should be sent, and i tried data request). What is your Cloud Provider? Where is it located?

[dearroy]

We use Amazon SES for emails, but we have never experienced any blocking issues.

I tried account deletion , a code should be sent, and i tried data request

Can you check if any other emails arrive?

[HelloGithubUniverse]

The email account itself is working. I used register/Login via apple and email is a Apple private relay forwarding.

[HelloGithubUniverse]

@dearroy are you abel to reproduce it?

[dearroy]

I haven't had a chance to check on that yet. We are currently taking a three-day break and will be back on Sunday to address it.

I will keep you updated!

[HelloGithubUniverse]

Any update yet?

[Zakichanu]

Hi @dearroy , I got the error again when sending a form... Tell me if there is anything to do please.