Add frankenfirm soundhax to troubleshooting #2357
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first, ref: https://gist.github.com/danny8376/524394a41202c3617e6a1ef6c181fa91
the site should cover all cases include 2.1.0 handling, hopefully
js part of the site
and this should resolve #2279
i don't think there's a good way to determine which sound app version they have without running normal soundhax first, even though it's almost guaranteed to fail (for 5.0.0 and greater)