Design Update: Request Types and Request Status Information Popover

[cottonchristopher]

Overview

We need to update the Request Types info popover to provide more context on the selectable service request categories, since currently it just shows filler text

Suggested Language for Request Types Info Popover

The service request categories for this public dataset are maintained by Information Technologies Agency and may not reflect the categories available on MyLa311.lacity.org

Suggested Language for Request Status Info Popover

There are multiple definitions of closed, including the following: The issue may have already been reported (duplicate request), the issue could have been resolved, or a service technician visited the site of the reported issue and put in an internal request to resolve it.

Action Items

• Design the popover using the provided suggested language (see references below)
• Complete Design Iterations section below
• Document user interaction in Figma

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Design Iterations

Please move ticket between In Progress and In Review to assist PM team

Iteration 1

Link to notes: (https://www.figma.com/design/eF63O8yIGz2soQ4JJFfyoK/311_Data_UXUI?node-id=12673-3175&t=TEnbR9P8rvfbeSWb-1)

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Hand Off Materials

Figma Section Name: ⭐⭐⭐ Handoff

Before Screenshot

Before Request Types

Before Request Status

After Screenshot (Finalized)

Designer Resources

Iteration Dropdown Copy/Paste

<details><summary>Iteration X</summary>
<p>

Link to notes: `REPLACE WITH COMMENT URL`

`REPLACE WITH SCREENSHOT UPLOAD`

</p>
</details> 

Instructions for Engineering Hand Off

To Start Engineering Hand Off...

1. Ensure all Hand Off Materials are filled in
2. Add the "ready for dev lead" label
3. Leave a comment saying "This ticket is ready for engineering hand off."

[cottonchristopher]

@ryanfchase @bberhane For your consideration. Please review as time and your schedule permits. All suggestions welcomed