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version `GLIBC_2.38' not found (required by [...]/renardo-0.9.3/renardo-0.9.3/_internal/libpython3.11.so.1.0) #3

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vpg2 opened this issue Feb 4, 2024 · 2 comments

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@vpg2
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vpg2 commented Feb 4, 2024

When trying to install and run renardo for the first time in a newly installed O.S. I got the error described

renardo version

0.9.3 (Binary version)

Operating System

Linux Mint 21.3 Cinnamon EDGE edition

Terminal

3.44.0+mint1+vanessa

Installation

Renardo binary tar.gz file

How to reproduce the issue

Extract renardo-0.9.3/tmp/renardo-0.9.3 into downloads
open terminal in Downloads/renardo-0.9.3/renardo-0.9.3
run the following command:
./renardo-0.9.3

Expected behavior

Launch renardo

Actual Output

[23025] Error loading Python lib '/home/[user]/Downloads/renardo-0.9.3/renardo-0.9.3/_internal/libpython3.11.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/[user]/Downloads/renardo-0.9.3/renardo-0.9.3/_internal/libpython3.11.so.1.0)

*Where [user] is substituted by the respective username

@vpg2
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vpg2 commented Feb 4, 2024

I have tried extracting the "/tmp/" folder, which contains the "/renardo-0.9.3/" folder, instead of just extracting "/renardo-0.9.3/", but the result was the same:

[28436] Error loading Python lib '/home/[user]/Downloads/tmp/renardo-0.9.3/renardo-0.9.3/_internal/libpython3.11.so.1.0': dlopen: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.38' not found (required by /home/[user]/Downloads/tmp/renardo-0.9.3/renardo-0.9.3/_internal/libpython3.11.so.1.0)

*Where [user] is substituted by the respective username

@e-lie
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e-lie commented Feb 8, 2024

Hmm interesting pyinstaller related issue. I have to dig this futher... In the meantime, it always possible to use the library version. See manual install in the documentation

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