[BUG] Moving a ticket into a newly created category results in an error

[nielslangerak]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

Right now when I move a ticket, I get the following error message:

In the logs I see

24/03/24 22:53:18 [ERROR] (COMMANDS) f6600aede1
24/03/24 22:53:18 [ERROR] (COMMANDS) "move" command execution error: TypeError: Cannot read properties of undefined (reading 'total') at MoveSlashCommand.run (/home/container/src/commands/slash/move.js:109:4)

Expected Behavior

It should move the ticket to the right category without any errors

Steps To Reproduce

1. Open a ticket
2. Move the ticket
3. You get the error

Environment

- OS: Ubuntu 22.04
- Node: 18.19.0
- NPM: 'Unkown command: "npm"' - So I guess none
- Bot: 4.0.13

Anything else?

No response

[eartharoid]

@nielslangerak This happens when you have just created a category.
You can either

1. restart or resync (type sync in the bot's console)
2. create a ticket in the new category before moving the existing ticket

[nielslangerak]

The restart did it!

[eartharoid]

Reopening because it should be straightforward to make this somewhat common use work without error.