Unable to start the microVM

[MessiInter]

🐛 bug report

Preflight Checklist

• I have read the Contributing Guidelines for this project.
• I agree to follow the Code of Conduct that this project
  adheres to.
• I have searched the issue tracker for an issue that matches the one I want
  to file, without success.

Description of the problem

Unable to start the microVM when open Devboxes

How has this issue affected you? What are you trying to accomplish?

1. I can't do anything in my Devboxes. I try to change my VM rules but it doesn't work
2. I try to create a new Devbox, but after some minutes I can't connect to VM anymore and the error appears
3. Click Restart microVM button just refresh the tab and it does nothing

To Reproduce

1. Open a Devbox
2. Code for a while
3. Disconnected from VM and can't reconnect
4. Refresh
5. Unable to start the microVM

Link to sandbox: link (optional)

Your Environment

Software	Name/Version
Сodesandbox	0.0.305
Browser	Chrome 115
Operating System	Windows 7

Screenshot

[CompuIves]

Hey! Could you try to start the VM again? I saw that the VM shut down due to an issue with a keyboard driver(?) and then couldn't start the second try. I'm going to check why the second try failed, but I expect the third try to work.

[MessiInter]

Troubleshoot

I tried to restart the VM lots of times but the the VM still not want to start.

More informations

1. VM won't even I switch to an Android 12 device (with Chrome 123).
2. Now the VM won't start on all Devboxes (even a Devbox link in a Google result).
3. Only Devboxes/VMs is affected but Sandboxes still work.

Logs (on an Android device)

----------Start ----------

(500) UNKNOWN_ERROR - error code: 523

Version: 0.0.309
Environment: production
Event: Initial connect to Pitcher
State: ERROR
Branch: kp59fd

---------- End ----------

New update(s)

1. Twitter (or X) update - @codesandbox

Our US cluster is having connectivity problems. We're rerouting requests to resolve the issue.

— CodeSandbox (@codesandbox) May 3, 2024

[MessiInter]

New update(s) (5/5/2024)

1. Connection issues has been resolved (from Twitter/X - @codesandbox)
2. But I still can't start the VM

[filipelima18]

Hi @MessiInter. We just released another fix that should solve this for good. Can you check it on your end?

[MessiInter]

I can now boot the VM from master branch, but can't boot the VM from other branches. I have some files changed and I didn't commit all changes

[filipelima18]

Can you share the URL of one of these branches that don't start? Feel free to send them over to [email protected] if you'd prefer not to share them publicly.

[MessiInter]

Here's the link to the branch: link

[filipelima18]

Hi @MessiInter. Apologies for the delay. Can you try opening that branch again? That will most likely work and also restore the uncommitted work.