Request for a filter hook

[mplusb]

request:

Hello, first of all kudos for this amazing plugin!

Would it be possible in the file templates/view-ticket.php at line 214 https://plugins.trac.wordpress.org/browser/kb-support/tags/1.5.84/templates/view-ticket.php#L214 to replace this line of code

echo wp_kses_post( $reply_content );

with this one?:

echo wp_kses_post( apply_filters( 'kbs_reply_content',$reply_content ) );

I mean, can you please provide a filter hook for the reply content? Without that filter in my case, it’s not possible to display the reply content in a proper way.
In my specific case, I think one of the other plugins on my installation removes the wpautop. So, this is not a bug of your plugin, but a filter hook would help a lot in solving issues caused by other plugins.

I need to restore wpautop to the reply content, but I would need a filter to do that.

This custom code would solve my problem:

add_filter( 'kbs_reply_content','wpautop',999999999 );

I can imagine also in other situations other users may need to filter the reply content. Would it be a problem for you to provide that filter?

Thank you in any case for your amazing plugin.

https://wordpress.org/support/topic/request-for-a-filter-hook/