Unknown error

[yaakovEntin]

Hi Brian,
I hope this message finds you well. I appreciate the fantastic tool you've developed. It has the potential to greatly assist me in my work.
However, I'm currently facing an issue. The popup window displays "Error - Unknown error." I've input my openAI key but I've been unable to locate any error logs.
I've tried different prompt types.
Could you please provide some guidance on how to resolve this matter. Are there any troubleshooting steps you recommend, or is there additional information you need from me?
Thank you for your time and effort in developing this tool, and I look forward to your assistance in resolving this issue.
Best regards,
yentin

[krzakx]

Same for me:

any advice on that please?

[Dyutin]

Showing the same error for me too. Please someone suggest a fix

[juanjonavarro]

Hello. You can open the developer tools (Ctrl-Shift-i on Windows/Linux) and inspect the "completion" call in the network tab.

Example:

[MarsEdmonton]

I have the same problem.
If the model does not exist, then which model should I use?

[juanjonavarro]

You can use any model available for the /v1/chat/completions endpoint:

gpt-4, gpt-4-0613, gpt-4-32k, gpt-4-32k-0613, gpt-3.5-turbo, gpt-3.5-turbo-0613, gpt-3.5-turbo-16k, gpt-3.5-turbo-16k-0613

Note that the gpt-4 models are only available to "those who have made at least one successful payment through our developer platform."

Reference: https://platform.openai.com/docs/models

This means

[MarsEdmonton]

Thanks for your comments.
But I've tried all the models, and the error still persists. So it's not because of the model.

[juanjonavarro]

What error do you get on the developers tool?

[MarsEdmonton]

Not sure how to check the developer tool. Your previous post is a puzzle for me: when/where to open the developer tool? Sorry I am not a programmer.

[MarsEdmonton]

I found it! It indicated that I don't have quota now. Weird, I can use ChatGPT now, but not Quota?

[juanjonavarro]

ChatGPT and OpenAI API access are two different services. They provide us with a "free" welcome credit, but you must provide your card information afterward.

[MarsEdmonton]

Thanks! Now I get it.

[Gurp5]

Thank you for this I discovered this today, now its working!

[thams]

ChatGPT and OpenAI API access are two different services. They provide us with a "free" welcome credit, but you must provide your card information afterward.

This might be a good tip to add to the readme. Probably others will stumble on it.

(edit) Submitted PR for this: #126

[thorrrr]

ChatGPT and OpenAI API access are two different services. They provide us with a "free" welcome credit, but you must provide your card information afterward.

HI
Are you saying it only works with a paid account now ? I can see adding a payment method but you have to deposit money with them

[juanjonavarro]

I'm not sure if you need to deposit money; this is an OpenAI payment policy. I recommend reaching out to their user support center with your question.

[punkyard]

Hi, for me, it just work every second day .. I will go and check my account though ..