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IOS: Autofill doesn’t work #3240

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Fortunate-111 opened this issue May 13, 2024 · 6 comments
Open
1 task

IOS: Autofill doesn’t work #3240

Fortunate-111 opened this issue May 13, 2024 · 6 comments
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@Fortunate-111
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Steps To Reproduce

  1. Go to a website that you want to log into on Safari on an iPhone using Bitwarden.
  2. Click on a blue box that should appear prompting you to autofill your username and password.

Expected Result

My username and password to be autofilled.

Actual Result

Nothing happens.

Screenshots or Videos

IMG_8794

Additional Context

If it doesn’t work, you can try autofilling your password again by clicking ‘passwords’ above the keyboard. Usually I find this method autofills my passwords.

Operating System

iOS

Operating System Version

iOS 17.4.1 (21E236)

Device

iPhone SE 2nd Generation

Build Version

Version: 2024.4.2 (7528)

Beta

  • Using a pre-release version of the application.
@Neonwarden
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Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

@Fortunate-111
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No worries, I am glad I could help!

@StefanLobbenmeier
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As a workaround you can ignore the suggested passwords and open Bitwarden from the dialog instead, autofilling from there does not have the issue (but is slightly more tedious)

@Zingo21
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Zingo21 commented May 28, 2024

I have tried that, but it's the same result as with the blue button that it won't autofill

@StefanLobbenmeier
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oh weird, just to clarify there should be 3 methods:

  1. click on the button to autofill in 1 step (does not work)
  2. click on the key in the corner and on the username to autofill in 2 steps (does not work either)
  3. click on the key in the corner, then on bitwarden, a bitwarden modal asks you to authenticate and after that you select the entry in the bitwarden modal (works for me)

do none of those methods work for you?

@Zingo21
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Zingo21 commented May 28, 2024

I have tried all three methods, I clicked on the key icon and clicked on my credentials that is stored in my vault But it still wouldn't ask me to authenticate.

The only thing working for me is that I go to the app and copy my password from any of my accounts that is stored in the vault and paste it in my browser.

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