Devhub Issue: Communication, Community and Support [short description here]

[StevenBarre]

path: (do not delete) https://github.com/bcgov/devhub-resources/blob/master/resources/alignment/communication_community_and_support.md
(do not delete) devhub page: /Communication-Community-and-Support

Devhub Content Issue

I'm wondering if the "support" part of this could be beefed up a bit? It's my understanding that users should not be directing questions/issues to the AdvSol Service Desk and instead be posting in RC. Maybe some clarification around that so we can respond to lost people with a link to this doc for guidance.

My understanding is that the support options are

• #devops-operations during business hours
• 77000 for major platform issues outside of business hours. 77000 will then pass an INC onto AdvSol SPOC who will contact the on-call tech to investigate