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Not sending phone verification code #233

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GUnd4m1 opened this issue Oct 3, 2023 · 3 comments
Closed

Not sending phone verification code #233

GUnd4m1 opened this issue Oct 3, 2023 · 3 comments
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bug Something isn't working

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@GUnd4m1
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GUnd4m1 commented Oct 3, 2023

Describe the bug
Sagemaker not sending the phone verification code i need to start a runtime its been days already

@GUnd4m1 GUnd4m1 added the bug Something isn't working label Oct 3, 2023
@icoxfog417
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Could you please check the FAQ: Why did I get an error when I entered my phone number section? Some kinds of number format is not supported in Studio Lab.

#159

@MicheleMonclova
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Sometimes phone carriers have phone numbers categorized as "Other". You can call them to confirm this have them categorized it properly as "mobile" or perhaps try a different mobile number?

@icoxfog417
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Thank you for reporting this issue. We appreciate you taking the time to provide feedback.

Upon reviewing the issue, it appears there may be a formatting issue with the phone number provided. Could you please double-check the phone number format?

https://studiolab.sagemaker.aws/faq

There may be several causes to this error: Make sure the number is in an E.164 format, and that it is not a VoIP or landline number. If the phone number meets those requirements but you still get the error, wait a few minutes and try again.

Please feel free to reach out if you have any other questions or concerns. We're here to help and look forward to working with you to resolve this matter.

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