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Users unable to verify email in Cognito after closing login page #612

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cecilia-sanare opened this issue Nov 30, 2017 · 3 comments
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@cecilia-sanare
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cecilia-sanare commented Nov 30, 2017

Description

If a user creates a new account and gets the verification page then closes the login
there is no way for them to get back to the verification page.

Steps to Reproduce

  • Create an account in cognito
  • Close the Login after getting prompted for the verification code, but before entering the code.
  • Attempt to login (there's no way at this point to enter the verification code)

Side Question

I know this is the front-end library for integrating cognito authentication.

What's the best way to contact or submit issues to members of the Cognito team
if you only have a basic tier support AWS Account?

@yishafang
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For unable to verify email question:
If you close the verification page before entering the code, the only way to verify is call AdminConfirmSignUp to confirm user and AdminUpdateUserAttributes to update email_verified to true.

@eddywashere
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Is it possible to use cognitoidentityserviceprovider.initiateAuth to resubmit the user details and pass through the confirmation code in the next auth step?

@yuntuowang
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@eddywashere No, I think the only way to do it is as @yishafang mentioned.

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4 participants