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Scroll not working on Safari OSX #4547

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edooley opened this issue May 13, 2023 · 6 comments
Open

Scroll not working on Safari OSX #4547

edooley opened this issue May 13, 2023 · 6 comments

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@edooley
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edooley commented May 13, 2023

Not sure when this started occurring (possibly since my recent OS updates I just ran), but I have just starting having issues on desktop Safari when attempting to scroll. For example, visiting the fullpage homepage does not scroll with my trackpad or mouse wheel. Similar to the homepage, I have purchased and installed the dragAndMove extension with it, but removing it doesn't seem to make a difference. I can click-and-drag on OSX Safari and utilize touch events on mobile Safari just fine.

MacBook Pro (Retina, 15-inch, Mid 2015) running 12.6.5 (21G531)

Safari Version 16.4.1 (17615.1.26.101.10, 17615)

@alvarotrigo
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Similar to the homepage, I have purchased and installed the dragAndMove extension with it, but removing it doesn't seem to make a difference. I can click-and-drag on OSX Safari and utilize touch events on mobile Safari just fine.

I'm not sure to understand this.

Are you having a problem with our without the Drag And Move extension?
Or in both cases?

I've tested it with Browserstack.com on Safari 16.3 and everything works ok on the demo page
I have no access to Safari 16.4.1 yet so I can test it there.

@alvarotrigo
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Some people report this bug takes place on many pages, so it might not be related to fullPage.js?

@alvarotrigo
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You can try turning the smooth keyboard-based scroll feature off in case it's related, as its one of the new additions on Safari 16.4:
https://underpassapp.com/news/2023-4-11.html

@alvarotrigo
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More reports complaining about scroll not working on Safari 16.4:
https://forums.macrumors.com/threads/safari-16-4-buggier-than-usual.2386038/

@edooley
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edooley commented May 15, 2023

Good finds. Yes, probably a Safari bug. FWIW, disabling the new keyboard scrolling feature had no effect. One thing that may be of interest to you @alvarotrigo : I found that if you set a padding or margin on the parent element, I am still able to scroll the fullpage instance when I scroll in the gutters. For example, on the fullPage homepage, if you apply padding:100px to the body element, you can use the mousewheel/trackpad if you scroll in those gutters (as long as you aren't hovering over other elements like the nav/arrows/etc). I understand you can't really see for yourself until you can get your hands on 16.4, but perhaps that information can be of use. Thanks.

@alvarotrigo
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Interesting... 🤔
Hopefully, Safari will fix this issue soon!

Because there are apparently many others experiencing issues it should be something they pay attention to.

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