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[Bug]: Can no longer create new accounts #24324

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justinasfour04 opened this issue May 1, 2024 · 8 comments
Open

[Bug]: Can no longer create new accounts #24324

justinasfour04 opened this issue May 1, 2024 · 8 comments
Labels
external-contributor regression-prod-11.14.3 Regression bug that was found in production in release 11.14.3 Sev2-normal Normal severity; minor loss of service or inconvenience. team-accounts type-bug

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@justinasfour04
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Describe the bug

I created a new account today. When I tried to create another new account Metamask would not let me create more accounts. Every time I press create now, I see the yellow loading circle and then nothing happens. It seems to be stuck for some reason

Expected behavior

A new account be created

Screenshots/Recordings

No response

Steps to reproduce

  1. Go to Select Account dropdown
  2. Click Add Account or Hardware Wallet
  3. Click add a new account
  4. Name the new account
  5. Press enter or click create

Error messages or log output

I looked through the console or network tabs for an error and could not find anything

Version

11.14.3

Build type

None

Browser

Brave

Operating system

MacOS

Hardware wallet

No response

Additional context

No response

Severity

No response

@metamaskbot metamaskbot added external-contributor regression-prod-11.14.3 Regression bug that was found in production in release 11.14.3 labels May 1, 2024
@Bullcoiner
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Hi There, Thank you for reporting this to us. It has been reported to a team and will be looked at.

@gauthierpetetin gauthierpetetin added the Sev2-normal Normal severity; minor loss of service or inconvenience. label May 1, 2024
@danjm
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Contributor

danjm commented May 2, 2024

@justinasfour04 Can you share a screen recording of the reproduction of this bug?

@justinasfour04
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What's the best tool to use to record to show you?

@danjm
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danjm commented May 2, 2024

Any screen recording tool is fine. If you are on a mac, you should be able to use the "New Screen Recording" option in Quicktime

@justinasfour04
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justinasfour04 commented May 2, 2024

I'll get you that later today. But if I had to explain it basically when I click create new account nothing happens. The background stays grey. There is a yellow loading circle that shows up and then nothing happens. No errors in the console or network tab. I'm also at my 14th wallet being created on the Macbook that I'm using

@KaranKaira
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@justinasfour04 just tried this , I am able to create new account .
Did u try again ?

@justinasfour04
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@justinasfour04
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Seems like metamask does not like having duplicate wallets created after those same wallets have been imported. I just tried it out on firefox and when I have a wallet imported that matches the one that will get created metamask complains when creating new wallets and this happens as you can see in the video

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Labels
external-contributor regression-prod-11.14.3 Regression bug that was found in production in release 11.14.3 Sev2-normal Normal severity; minor loss of service or inconvenience. team-accounts type-bug
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Status: To be fixed
Status: To be fixed
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6 participants