Physical Infrastructure - XClarity

[jaghabalayev]

Hello,
I try to add XClarity in Physical Infrastructure. I see only Racks information and no server in list.
Error - 7 Minutes Ago
185432449617619073368064 is out of range for ActiveModel::Type::Integer with limit 8 bytes
Steps performed before open issue:

Check issue list - not find any result
Delete XClarity and add again - same result
Check authentication - full admin on XClarity

Any recommendation would be appreciated

[agrare]

Hey @jaghabalayev this is going to be an error that comes from the refresh process which connects to the xclarity API and synchronizes the information with our local database.

It appears one of the values is larger than a signed 64-bit integer, could you look for errors in the logs on your appliance? You can see how to check logs here https://www.manageiq.org/docs/reference/latest/troubleshooting/index.html

[miq-bot]

This issue has been automatically marked as stale because it has not been updated for at least 3 months.

If you can still reproduce this issue on the current release or on master, please reply with all of the information you have about it in order to keep the issue open.