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[Bug]: Can connect to server but cannot connect to the Internet on Outline VPN #1974
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Thank you for reaching out! Please submit feedback through the application on the device where you’re experiencing this issue – or contact us at support.getoutline.org – and include the GitHub issue number so that we can better support your needs. If you haven’t already, check out the Outline Support Site at support.getoutline.org for access to help articles and more. |
@daniellacosse I submitted feedback weeks ago, at least twice. I've made two Reddit posts, and no one from Outline customer support has reached out to me. Should I file another ticket? This is my ticket from April 2nd: 00606256 |
@ajayjjain Concerning! I've personally notified our customer support team. |
@daniellacosse thank you! |
i got same problem with window 10 and windows 11, anyone can advise ? |
I'm having the same issue. Outline server is hosted on AWS lightsail with Ubuntu 20.04 |
Application
Outline Client
Describe the bug
I'm able to connect to the Outline server successfully. However, once I am on the VPN, I am not able to access the Internet. I am able to access the Internet when I am not connected to the Outline server, but connecting to the Outline server prevents me from getting onto the Internet.
Steps to reproduce
What did you expect to happen?
I expect to be able to use the Internet normally as I do when I am not connected to the VPN
What actually happened?
I cannot connect to the Internet, I cannot load web pages, respond to Slack messages, etc.
Outline Version
1.12.1
What operation system are you using?
macOS
Operating System Version
Ventura 13.5.2
Screenshots and Videos
No response
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