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Module call center : Reports calls details
all succes incoming call to queue ==> static agent (sip extension) are showed Abandoned
how can i correct or add this feature using phone extension for reception
with callback agent config ====> dynamic agent ===> agent console login ==> All ok
The text was updated successfully, but these errors were encountered:
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Module call center : Reports calls details
all succes incoming call to queue ==> static agent (sip extension) are showed Abandoned
how can i correct or add this feature using phone extension for reception
with callback agent config ====> dynamic agent ===> agent console login ==> All ok
The text was updated successfully, but these errors were encountered: