QSV-H.265 not encoding on NAS

[mrkapqa]

Problem Description

hello ,

i am wanting to transcode 4k Bluray 10bit Material
into 1080p (h)265-10bit on Asustor NAS , which has 10th gen JasperLake CPU.

Handbrake is installed via NAS official App and MediaMode enabled, but the H.265 (10bit or 8bit) encode would always fail?

Is there something the NAS is mssing or is the Handbrake pull lacking something?

Please have a look at the activity.log

thank you

Activity Log, Crash Log or any other details

https://pastebin.ubuntu.com/p/JFjsJsDxs3/

What Operating System are you running?

AsusTor

What version of HandBrake are you running?

1.7.3 (x86-64)

Where did you download HandBrake from?

AsusTor App Central (Docker image)

[sr55]

It's not a platform we support I'm afraid. That is a 3rd party build of HandBrake which isn't maintained by us.

It's probably a firmware/kernel driver issue of some kind but I'm afraid it's not something we can help you with.