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Next Hourglass showing incorrect month estimate #14319

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saraolson opened this issue Oct 28, 2022 · 2 comments
Open

Next Hourglass showing incorrect month estimate #14319

saraolson opened this issue Oct 28, 2022 · 2 comments

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@saraolson
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User bought a 12 month sub Oct 2021, it renewed Oct 2022 and we're saying they will get their next hourglass in october. that should be november.

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Screen Shot 2022-10-28 at 1 17 01 PM

@melvio
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melvio commented Jan 30, 2023

I have a similar issue, which also shows a wrong subscription end date. I bought a yearly subscription on 16 Sept. 2022, but it already shows 10 Feb 2023 as the date for the last subscription benefit.
image

@saraolson
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@melvio i believe that's actually in US date format, so oct 2nd 2023. you can reach out to [email protected] with your username and they can look into it to be sure tho!

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