[$4000] Android - Chat - Empty chat (black screen) is displayed instead of messages

[kbecciv]

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Action Performed:

1. Go https://staging.new.expensify.com/
   , login, copy URL of any chat, save it in Email (or slack, or Telegram) for later to tap
2. Open Android NewDot app (could be logged in or logged out)
3. Tap deep link from step 1

Expected Result:

Chat should be open with previous history.

Actual Result:

Empty chat (like black screen) is displayed instead of messages

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.4.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6028991_video_60.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~018e845ce5e7422dc1
• Upwork Job ID: 1654063892620099584
• Last Price Increase: 2023-05-19

[MelvinBot]

Triggered auto assignment to @maddylewis (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[maddylewis]

oopsie! let me try repo'ing this one now!

[MelvinBot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[MelvinBot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[maddylewis]

im still waiting to get access to browserstack so that i can test on an android device - https://expensify.slack.com/archives/C01SKUP7QR0/p1682442907291169?thread_ts=1682442046.213409&cid=C01SKUP7QR0

i am re-adding the bug label to reassign this. @dylanexpensify if you have a recently assigned bug issue, please assign it to me! thank you!

[dylanexpensify]

Woot! gotchu!

[dylanexpensify]

Hmmm can't repro. @kbecciv can you confirm if this is still occurring?

[dylanexpensify]

bump @kbecciv

[kbecciv]

Hello @dylanexpensify! Checking, will update you shortly.

[kbecciv]

@dylanexpensify Issue is reproductible with build 1.3.8.8

video_2023-05-02_12-35-02.1.mp4

[dylanexpensify]

Thanks @kbecciv! Didn't get to this today due to focusing on ECUK and CPM tasks! Will review tomorrow!

[dylanexpensify]

Nice, got it! TY

[MelvinBot]

Job added to Upwork: https://www.upwork.com/jobs/~018e845ce5e7422dc1

[MelvinBot]

Current assignee @dylanexpensify is eligible for the External assigner, not assigning anyone new.

[MelvinBot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @0xmiroslav (External)

[dylanexpensify]

@hannojg to review responses 🙇‍♂️

[dylanexpensify]

@0xmiroslav any chance of reproing? Adding new engineer

[melvin-bot]

Triggered auto assignment to @luacmartins (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[hannojg]

I think it should be a new issue for "showing a blank before showing the skeleton loading" (which we are currently already working on by fixing the performance for opening a report).

And the issue that a chat never loads isn't reproducible anymore since the onyx changes we made, so I think this issue is done.

[0xmiroslav]

since the onyx changes we made

not only this. There was another root cause in android related to animation

[dylanexpensify]

Reviewing today while in the air! Currently taxi'd, will get to once I can hop on wifi!

[dylanexpensify]

Perfect, sounds like we're good to close out? @hannojg @0xmiroslav

[0xmiroslav]

Perfect, sounds like we're good to close out? @hannojg @0xmiroslav

Let's confirm from @quinthar if it's not reproducible anymore on android recently.

[melvin-bot]

@luacmartins, @Piotrfj, @dylanexpensify, @0xmiroslav Huh... This is 4 days overdue. Who can take care of this?

[0xmiroslav]

Not overdue

[luacmartins]

@quinthar can you confirm if this bug is still reproducible?

[dylanexpensify]

Bump @quinthar

[mallenexpensify]

I'm on the #expensify-open-source weekly update, assigned to @quinthar for 👀 to see if he's able to reproduce.

[luacmartins]

Just waiting on confirmation that this is still happening

[quinthar]

Oh hey I'm sorry, I didn't see these bumps as it wasn't assigned to me. I haven't seen this situation in a long time, so I think we're good!

[luacmartins]

Awesome! We're good to close then. Thanks everyone!